Residential Administrator III

Key Responsibilities

Planning – In conjunction with the Chief Operating Officer of WWSL develops long-term and short-term plans for a senior living community, part of Wesley Woods Senior Living, Inc. Develop plans for new services at the community including licenses, permits, professional consulting, staffing, funding etc. as needed. Maintains a current understanding of the work of Wesley Woods and the overall strategic plan, mission, vision and values of Wesley Woods.

Operates – Operates the community according to the strategic objectives of WWSL and according to established governmental agencies including the Department of Housing and Urban Development (HUD) regulations as applicable; achieving acceptable operation ratings on the yearly HUD review as applicable. Directs the day-to-day administrative and management functions for all aspects of the community and staff, including dining and nutrition, physical plant and resident programs.

Develops – Develops and oversees the community operating and capital budgets; obtaining approval from WWSL administration, appropriate boards and governmental agencies. Develops and maintains needed processes and programs such as a marketing program to maintain census projections and an admission process for new residents and/or patients.

Manages – Manages residential staff in accordance with WWSL Human Resources policies, providing the leadership in interviewing, hiring, disciplining, training and evaluating staff performance in collaboration with Human Resources administrative staff. Ensures staff attendance at required administrative educational offerings as appropriate; provide other opportunities for professional growth.

Relationships – Maintains appropriate working relationships with the larger community and civic leaders and works closely with Foundation staff members, Board and volunteers on fundraising activities. Cultivates relationships with established and prospective donors. Maintains volunteer network for Wesley Woods and maintains contacts with institutions investing assets contributed to Wesley Woods. Makes presentations to appropriate community groups, donor groups or churches.

Implements – Implements and monitors corporate policies and procedures relating to safety, risk management, finance, human resources, and fund raising. Assists in the development of company-wide policies and procedures, updating as needed.

Oversees – Oversees the construction, installation or repair of capital improvements to property. Leads the planning and implementation of construction and repair projects.

Reports – Provides reports and/or related documents and materials to senior staff as needed. Maintains and provides appropriate documentation as required.

Professional Development – Pursues training and development opportunities, attending educational opportunities to keeps current in developments in important to the success of the program.

Professional Standards – Demonstrates consistent and exceptional professional work behavior.

Minimum Qualifications

Bachelor’s degree preferably in management, hospitality or other related field. Master’s preferred.

Five or more years’ experience in administration and management in a residential Community, long term care or equivalent community experience.

Excellent planning, organizational and analytical skills. Ability to perform responsibilities without direct supervisor, determining appropriate actions and execute effective solutions.

Proven progressive leadership and management skills, collaboratively managing a diverse staff.

Knowledge of technical requirements of appropriate government regulations applicable to the community, budgeting, marketing and planning.

Ability to effectively work with computer programs such as Microsoft Office, Word, Excel, and other software solutions used to manage the day to day operations.

Communicates effectively in writing and makes exceptional oral presentations.

Working Conditions

Normal office environment in a geriatric residential community. Travel required between communities, to administration offices and meetings.