What are the responsibilities and job description for the IT Support Assistant / Full Time position at WESLEY COMMONS?
We are currently seeking a full time, reliable, and skilled IT Support Assistant to join our team at Wesley Commons! This is a hands-on position that combines on-site troubleshooting with remote user assistance - perfect for someone with basic networking IT experience and a customer-first attitude!
Key Responsibilities:
- Troubleshoot electronics, including televisions, phones, and associated devices
- Providing hardware and software support to Wesley Commons and providing technical assistance to residents, employees, and admin staff.
- Communicate clearly with end users to resolve technical issues
- Basic networking needs
- Other job duties as assigned
Qualifications:
Requirements:
- Strong troubleshooting and problem solving skills
- Excellent communication and customer service skills
- Proficient in MS Office applications
- Proficient with Apple, Android, Windows 10, and Windows 11 operating systems
- Ability to multi-task
- Experience or IT networking education preferred
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