What are the responsibilities and job description for the Senior Representative - Inside Sales position at Wesco?
As a Senior Representative - Inside Sales, you will interact with existing customers to increase sales of the Company's products and/or services. You will obtain, create, and and up-selling orders, creating customer satisfaction and adding value to the customer's buying experience. You will own a book of larger, more complex accounts and is proficient in all aspects of the inside sales process will a focus on proactive selling techniques to add business or expand current book of accounts. You will also collaborate with outside sales to ensure goals are being met.
Responsibilities:
- Meets and exceeds performance measurements based on volume budgets, profitability, penetration, efficiency objectives.
- Markets products and offers value-added services.
- Develops strong business relationships in growing existing accounts, prospects for opportunities within account base.
- Owns, qualifies, and develops opportunities passed from marketing, outside sales, national accounts.
- Keeps abreast of new products and acquires and shares competitive knowledge.
- Reports industry trends, competitive pricing and customer feedback to management.
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May function as the lead for other ISRs with respect to processes, systems, customers, etc.
Qualifications:
- High school diploma or equivalent required; Bachelor’s degree preferred
- Requires in-depth knowledge and experience in Sales and Sales Administration (4-5 years)
- Strong computer skills, including Microsoft Office
- Demonstrated high level of sustained competency as a professional contributor
- Ability to perform multiple tasks simultaneously
- Ability to work in team environment and mentor/coach team members
- Strong written and verbal communications skills
- Ability to prospect and market concepts to existing and potential new accounts
- Ability to take action in solving problems while exhibiting judgment and realistic understanding of issues
- Ability to solve difficult and sometimes moderately complex problems; takes a new perspective using existing solutions and identifies key barriers/core problems and applies problem-solving skills to resolve complex situations
- Works independently with minimal supervision
- Preferred sales experience in electrical or distribution environment
- Ability to travel 0% - 25%
** This role includes the opportunity to earn commission in addition to base salary, with earnings tied to your individual sales performance.**
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