Inventory Control Supervisor - Operations

As the ICQC Supervisor - Operations, you will supervise and focus on Inventory Control and Quality Control. You will lead inventory accuracy & control: Oversees all inventory processes (cycle counts, audits, reconciliations, adjustments) to ensure high accuracy and resolve discrepancies through root cause analysis. Manage daily warehouse inventory operations: Coordinates with warehouse functions (receiving, picking, shipping) to track inventory movement, maintain location integrity, and ensure timely transaction processing. Supervises and Develops Team: Leads, trains, and evaluates inventory control staff while driving productivity, accountability, and continuous improvement. Ensure compliance, quality, and safety enforces company policies, audit standards, SOPs, and safety regulations while maintaining proper documentation and addressing process gaps. Drives performance through data & metrics: analyzes inventory trends and KPIs (accuracy, cycle counts, variances, productivity) and reports insights to improve performance and reduce errors. 

Responsibilities:

• Coordinate employee work assignments to achieve inbound and outbound service requirements
• Direct achievement of performance objectives related to productivity, quality, service, and safety
• Monitor workflow, work completed, error rates and related metrics and takes corrective action
• Ensure procedures are observed, implemented, and enforced
• Confirm quality and inspection process is accurate and excess costs are eliminated
• Ensure safe working environment and follows safety regulations
• Maintain accurate time, attendance, and performance management records
• Maintain positive employee relations and morale
• Recommend performance management actions
• Assist in developing and documenting warehouse processes
• Establish and monitors performance standards for warehouse functions, including pick, pack, and ship
• Process returned merchandise
• Establish and monitors performance standards for equipment, assembly, housekeeping, etc.
• Develop and implements training certification programs and ensures warehouse employees receive training 

Qualifications:

• High School Degree or Equivalent required
• Fork Lift Certification preferred
• 3 years warehouse and distribution operations experience
• 1 year experience leading warehouse associates
• Ability to operate a forklift or have the ability to obtain a forklift certification
• Strong knowledge of inventory control processes
• Knowledge of electrical, construction or mechanical products
• Strong communication and interpersonal skills
• Strong time management skills
• Basic computer skills
• Attention to detail
• Ability to learn and use business planning systems
• Resolve problems in a timely manner under stressful situations
• Comfortable working in a team environment
• Ability to operate hand and power tools and equipment
• Ability to anticipate and prepare for customer needs

Physical Expectations: 

• Work is physically strenuous and workers are required to lift heavy packages up to 50 pounds.
• Work may require excessive bending or stooping. 
• Employee required to climb ladders.
• Employee required to use hand tools.
• Employee uses heavy machinery (e.g., forklift, etc.).