Director of Sales Operations

The Director of Sales Operations is a high-impact leadership role responsible for the end-to-end management of sales-enabling infrastructure, technology, and strategic administrative functions. This position owns the development and execution of programs that support the achievement of revenue, profit, and customer satisfaction goals through optimized business processes, advanced analytics, and cross-functional project management.

Key Responsibilities

Strategic Leadership & Project Management

• Operations Ownership: Lead all areas of Sales Operations, including technology, training, event planning, and overall sales administration.
• New Business Implementation: Drive "soup-to-nuts" ownership of implementation, from collecting necessary data to ensuring a seamless transition to the relevant business units.
• Project Governance: Lead targeted marketing projects and campaigns in collaboration with Corporate Communications for various programs, events and new business initiatives.
  
  

Sales Systems & Data Analytics

• Technology Champion: Own and lead the enhancement of sales systems, specifically serving as a champion for Salesforce (SFDC), Tableau, and ZoomInfo platforms.
• Advanced Reporting: Support the extended sales organization with business process automation and data analysis to better leverage the company’s customer base.
• KPI & Award Validation: Ensure "Friday report" accuracy through rigorous validation of new business awards and performance metrics.
  
  

Sales Enablement & Event Management

• Event Sponsorship: Co-lead the development and execution of critical sales events, including the Transportation Forum and the annual Sales Meeting.
• Sales Support: Oversee the sales support team to assist the outside sales force with administrative, presentation, and miscellaneous customer visit needs.
• Training & Content: Maintain updated material on WeConnect and drive training initiatives for the sales team.
  
  

Compensation & Administration

• Incentive Management: Own the sales bonus process, including data collection, scorecard creation, and validation for both the sales team and VPs prior to payroll submission.
• Inter-departmental Interface: Act as the primary liaison between Sales and other departments such as IT, Business Analytics, Account Management and Corporate Communications.
  
  

Qualifications

• Bachelor’s degree in Business Management, Business Administration, or a related field required.
• Minimum of five years in transportation management, logistics, or business-to-business (B2B) sales.
• Minimum of three years in a sales management or operations leadership role.
• Strategic Vision: Capable of "big picture" thinking while maintaining a high degree of accuracy and integrity in administrative details.
• Analytical Prowess: Mathematically inclined with strong analytical skills and a "Power User" proficiency in Google -based operating systems, Salesforce, ZoomInfo and Tableau.
• Process-Driven: Highly organized with a focus on continuous improvement of inefficient workflows (e.g., commission calculations, opportunity validation, CRM improvements).
• Communication Excellence: Exceptional writing, presentation, and interpersonal skills to manage diverse personnel and executive stakeholders.
  
  

We know benefits are critical and we are committed to offering comprehensive and affordable options for you and your loved ones. This position is eligible for benefits, which include medical, dental and vision plans. We also offer a 401(k) plan, stock purchase plan, paid time off, life insurance, disability plans and other optional supplemental coverage.

Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.

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