What are the responsibilities and job description for the Service Business Development Coordinator position at Werner Auto Team?
- Job Opportunity: Customer Service Representative
- Location:
- City Kia of Greater Orlando
- Responsibilities:
- Conduct outbound and inbound customer phone calls.
- Respond to Internet Leads via email and phone.
- Identify customer needs through effective questioning.
- Schedule appointments for our Service Department.
- Ensure every customer enjoys a positive experience.
- Enter customer information into our CRM system.
- Who are we looking for?
- Customer-focused, energetic, and self-motivated individuals.
- Experience in customer service or call center work is a plus but not required.
- Strong communication skills, both verbal and written.
- Bilingual (English and Spanish) skills are a plus but not mandatory.
- Excellent computer skills.
- Highly organized with great attention to detail.
- Experience with CDK and XTime is a bonus!
- Requirements:
- High School Diploma or equivalent.
- Ability to persuasively communicate with customers to set appointments.
- Detail-oriented with strong organizational skills.
- Capable of working at a high pace in a fast-paced environment.
- Excellent computer skills.
- Outstanding written and verbal communication skills.
- Valid Driver's License is required.
- Job Type:
- Full-time
- Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Vision insurance
- Supplemental Pay Types:
- Bonus opportunities
- Commission pay Hourly
- Work Location:
- In person
Salary : $50,000