What are the responsibilities and job description for the Member Service Loan Officer position at WEPCO FEDERAL CREDIT UNION?
Are you looking for a Fulfilling, Member Service Focused, Highly Respected Career? Your search stops here! WEPCO Federal Credit Union is looking for you!
At WEPCO, our mission is to provide our members with exemplary member service, and our employees are the key to fulfilling that mission. Our credit union is growing and we need more employees to contribute to even more success. Therefore, we are looking for individuals to join our team that have the following qualities:
- Who is optimistic, empathetic, respectful and enjoys interacting with people.
- Who is passionate about helping others and building relationships.
- Who is resilient and empowers others to be successful.
- Who wants to be a part of a strong, hardworking team that is held accountable to meeting high standards.
- Who believes in good attendance and a strong work ethic.
- Who believes in exceptionalism and does not settle for mediocre.
- Who is eager to learn new things.
- Who is trustworthy.
If you feel that the above characteristics describe you, please consider joining our team as a Member Service Loan Officer (MSLO) As an MSLO, you will have daily opportunities to build professional relationships while cheerfully serving our members’ financial and lending needs in-person or on the phone. You will serve alongside another MSLO in a common goal to provide excellent, quality service that goes above and beyond in a refreshing, family-orientated working environment. You will be the face of WEPCO projecting a positive image to our current and prospective members! You will work one-on-one with our members.
MAIN JOB DUTIES:
- Work alone without supervision
- Open and close the branch
- Process loan applications
- Process mortgage applications
- Loan funding
- Maintain a working relationship with local dealerships
- Teller transactions
- Open new member accounts
- Settle the ATM
- Provide information about WEPCO
- Cross-sell products or services to meet the member needs.
- Carefully maintain a cash drawer
- Follow policies and procedures
QUALIFICATIONS FOR AN MSLO
- High school diploma or equivalent
- Customer service experience
- Multitasking skills
- Basic office equipment skills
- Problem solving skills
- Good communication and listening skills
- Proficient math and computer skills
- Good typing and data entry skills
- Prolonged use of hands and fingers
- Ability to lift light to heavy objects weighing 5-30 lbs
- Experience handling money or answering phones is preferred
- Previous financial industry experience is a plus
The typical work schedule for this position is Monday-Friday and Saturday until noon.
We offer a competitive salary and excellent benefits. WEPCO is an Equal Opportunity Employer.
Job Type: Full-time
Pay: From $18.10 per hour
Expected hours: 40.0 – 43.0 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Sales: 1 year (Preferred)
- Fair Housing regulations: 2 years (Required)
- Loan origination: 2 years (Required)
Language:
- English (Required)
Shift availability:
- Day Shift (Required)
Work Location: In person
Salary : $18