What are the responsibilities and job description for the IT/HR Support Assistant position at Wentworth Senior Living?
Wentworth Senior Living is Hiring a Part-Time IT/HR Support Assistant!
Schedule: Tuesday-Thursday, 10 hours/week
Location: Onsite in Portsmouth, NH - WSL is located steps from Portsmouth's Market Square and Prescott Park, behind the Strawbery Banke Museum
About Us: Wentworth Senior Living's success truly depends on the skill, dedication, and happiness of our staff. Together with the seniors who call our community home, our employees take pride in shaping their workplace culture, and it shows. With industry-leading resident and family satisfaction, WSL is proud to help residents and staff make lasting connections while ensuring our seniors are fully engaged in living better lives longer.
Job Responsibilities:
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Coordinate pre-hire setup and onboarding for all new employees, including account creation and system access in collaboration with IT vendors.
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Support orientation by training new hires on internal platforms, logins, and technology use.
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Manage offboarding processes by deactivating accounts and removing access for departing staff to ensure data security.
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Partner with HR and IT to maintain accurate and timely system access for all employees.
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Provide administrative support for the Learning Management System (LMS).
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Track employee training progress for new hire, 7-day, 90-day, and annual training requirements; follow up with staff and supervisors as needed.
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Assist the training team with tracking and maintaining new hire and annual training.
Experience Needed:
- Familiarity with learning management systems
- Strong technical proficiency with HR and training software platforms
- Excellent organization and follow-up skills
- High attention to detail and ability to maintain confidentiality
Requirements:
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High school diploma required; Degree in HR, IT, or related field preferred.
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An equivalent combination of education and relevant work experience may be considered.
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Strong computer skills and familiarity with PC hardware, Microsoft Office Suite, and cloud-based applications.
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Experience working with or supporting IT systems, devices, or user access preferred.
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Excellent communication skills, both written and verbal, with the ability to clearly explain technical or process-related information to others.
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Ability to collaborate effectively with employees, supervisors, and vendors across departments.
Benefits:
- High staff-to-residents ratio
- Employee development and education reimbursement assistance
- Employee assistance program
- Free employee meals
- Referral bonus program
- Surprise rewards throughout the year
Contingencies: All offers of employment are contingent on successfully passing a pre-employment screening, which includes a criminal background check and drug test.
EEO Statement: WSL provides equal employment opportunities in employment to all employees and applicants for employment without regard to race, color, religion, sex or gender (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, national origin, age, physical or mental disability, marital status, genetic information (including family medical history), political affiliation, military status or veteran status or any other protected category under applicable state, federal or local laws or ordinances.
*Ability to grow within company