What are the responsibilities and job description for the Shift Manager position at Wendy's?
STATEMENT OF PURPOSE
To aid restaurant management in the achievement of restaurant objectives and assist in assigning, directing and following up on activities of Crew Members while providing quality products and services in a clean and safe environment to each and every customer. This position must be able to work and communicate effectively with store management and Crew Members.
ESSENTIAL FUNCTIONS
An individual must be able to perform each of the essential functions satisfactorily. Shift Leaders must be WeLearn certified (25 curricula) and line effective in all positions. The Shift Manager must be able to perform each of the following essential functions:
• Must be able to come to work promptly and regularly
Must be able to take direction and work well with others
• Must be able to work in a fast paced environment and accomplish multiple tasks within established timeframes
• Must be able to stand much of the work day
• Must be able to concentrate and perform duties accurately
• Must be able to react to change productively and handle other tasks as assigned
• Must be able to perform the Accountabilities and Key Measurement Criteria
• Must be able to fulfill the Knowledge and Ability Section
• Must be able to perform as stated in the Work Environment; Physical Demands Section
SUPERVISORY RESPONSIBILITY
While direct supervision is not assigned to this position, job responsibilities may include providing
functional guidance to Crew Members, including assignment delegation, instruction, and follow-through.
May carry out opening/closing procedures and supervise service period shifts, but does not have the
authority to hire, discipline or terminate employees.
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Salary : $17 - $20