What are the responsibilities and job description for the Shift Manager - Hagerstown, MD position at Wendy's?
What you'll do
Lead the Flavor and Fun!At Wendy’s, our Shift Managers are the heartbeat of our operation. You're leading daily activities, motivating the team, and ensuring each shift runs safely, smoothly, and efficiently - supporting our General Managers to create a fun, high-energy environment where both customers and crew thrive.
What you can expect
What You’ll Get
Competitive pay (starting pay: $16.00-$16.50/hour)
Flexible scheduling to fit your lifestyle
Early paycheck access with Tapcheck
Discounted meals during your shift
Great chances to grow – many of our managers started here and moved up!
A dynamic, fast-paced, supportive work environment
Medical benefits for qualifying team members
401(k) with company match for qualifying team members
A company culture rooted in teamwork, integrity, and leadership
What we expect from you
Your Mission (Should You Choose to Accept It!)Lead by example - motivate your team and set the standard for excellent service
Oversee daily operations - coordinate food prep, quality control, and cleanliness
Ensure safety and food safety protocols are followed rigorously
Manage shifts efficiently - assign tasks, monitor performance, and resolve issues
Handle customer concerns with professionalism and a positive attitude
Support team development - mentor, train, and provide feedback for growth
Maintain a clean, organized, and compliant work environment
Drive sales and improve operational efficiency through strategic planning
Superpowers You Bring
You have at least one year of quick service restaurant management experience or two years of crew experience
Must be at least 18 years old and available for evening and late-night shifts
You have reliable transportation and are on time to every shift.
You have a great attitude and strong work ethic. You will need to be able to lead a crew and most shifts, you’ll have to hop in and help!
You want to have fun and be part of something great – we need your help keeping things running smoothly and ensuring a fun and safe work environment at the same time!
The Wendy’s Arena
It’s high-energy, fast-moving, and full of action!
Lights, sounds, & sizzles—flashing timers, buzzing fryers, and fresh-cooked magic
Kitchen warriors—working with hot stoves, sharp knives, and powerful machines (safety first!)
Physical challenge accepted—lifting, moving, and standing (power stance recommended!)
Ready to step into a leadership role and make a difference? Join Wendy’s as a Shift Manager and lead the crew to greatness!
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
Salary : $16 - $17