What are the responsibilities and job description for the QSR District Manager position at Wendy's?
District Manager -Hiring Now!!!!
Join Our Management Team
The District Manager is responsible for leading multiple restaurant locations, ensuring operational excellence, financial performance, and strong people development. This role provides strategic leadership to General Managers, drives guest satisfaction, and ensures every restaurant meets brand standards and compliance requirements.
Key Responsibilities
Operational Excellence
- Oversee daily operations across all assigned restaurants.
- Conduct regular store visits to evaluate food quality, speed of service, cleanliness, and staffing.
- Ensure consistent execution of brand standards and operational procedures.
- Support GMs with problem‑solving, equipment issues, vendor coordination, and operational planning.
People Leadership & Development
- Recruit, train, and develop General Managers and Shift Leaders.
- Provide coaching, performance evaluations, and succession planning.
- Ensure proper staffing, onboarding, and training processes across all locations.
- Build a positive, inclusive, and high‑performance culture aligned with Wendy’s values.
Financial & Business Management
- Review and analyze P&L statements to identify opportunities for improvement.
- Drive sales growth through operational excellence and local store marketing.
- Manage labor, food cost, and controllables to meet financial targets.
- Ensure accurate inventory management, cash handling, and loss‑prevention practices.
Compliance & Safety
- Ensure all restaurants comply with food safety, sanitation, and health regulations.
- Maintain compliance with federal, state, and local labor laws, including minor labor rules.
- Prepare restaurants for corporate audits, health inspections, and safety evaluations.
- Uphold all HR, security, and operational policies.
Communication & Reporting
- Serve as the communication bridge between franchise leadership and restaurant teams.
- Provide clear direction, follow‑up, and accountability to GMs.
- Deliver weekly operational updates, action plans, and performance reports.
- Lead district meetings, training sessions, and performance reviews.
Required Work Experience
- 3–5 years of multi‑unit leadership experience in QSR, fast‑casual, or retail.
- Strong background in restaurant operations, food safety, and labor management.
- Proven success in coaching and developing management teams.
- Experience managing P&L statements and driving financial performance.
- Wendy’s or other major QSR brand experience preferred.
Education Requirements
- High school diploma or equivalent required.
- Bachelor’s degree in Business, Management, Hospitality, or related field preferred (not required).
- Leadership or operations certifications are a plus.
Other Requirements
- Valid driver’s license and reliable transportation.
- Ability to travel between multiple locations.
- Ability to stand, walk, and move throughout restaurants for extended periods.
The Wendy’s Story
First of all, yes, Wendy is a real person. And a pretty special one, being the daughter of our founder Dave Thomas. Today, she is one of the most involved and successful franchise owners in the Wendy’s enterprise. We think Dave would be proud. Back in 1969, he looked around at all other hamburger joints and was like, “Nah. People deserve better.” At the time, other quick-service restaurants were using frozen beef and mass-producing food. Not Dave. His approach of serving fresh, made-to-order hamburgers changed the game. And his can’t-stop-won’t-stop commitment to making customers happy drives everything we do today.
Pay: Starting at $80000.00 / year
Pay:
- Bonus pay
Benefits:
- Flexible schedule
- Paid time off
- Health insurance
- Life insurance
- Paid training
- Employee discount
- Mileage reimbursement
- Other
Job Type: fulltime
Schedule:
- Monday to Friday
- Weekend availability
- 8 hour shift
- Holidays
- Overtime
Education: High school degree
Work location: On-site
Salary : $80,000