What are the responsibilities and job description for the Open / Close Manager position at Wendy's?
What you'll do
As a Shift Manager at Wendy's, you’ll play a crucial role in overseeing shifts, ensuring top-quality service, and supporting team members.
Responsibilities:
• Supervise daily operations during assigned shifts.
• Ensure team members follow company policies and food safety standards.
• Assist in training new crew members.
• Handle customer complaints and resolve issues promptly.
• Oversee cash handling and register procedures.
• Maintain a clean, safe, and organized workspace.
What you can expect
• Competitive hourly wage with potential for increases.• Paid time off and holiday pay.
• Free Manager Meals.
• Access to training programs and leadership development.
• Career advancement opportunities within Wendy's.
• Positive work environment and team culture.
What we expect from you
• Reliable and Dependable• Inspire and Influence Crew members to always do their best
• Ensure guests enjoy an outstanding customer experience
• Creates a fun and respectful place for both employees and customers
• Continuous growth of management knowledge and skills
• Foster a Team environment with a “Customer-First” culture
• Brings a Positive Energy to work
• Moves with a sense of Urgency
• Stays focused to complete a task
• Willingness to Listen and Learn
• High attention to detail and commitment to quality.
• Strong problem-solving skills.
• Must be 18 years or older.
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.