What are the responsibilities and job description for the Breakfast/Opening/Lunch Crew Member position at Wendy's?
What you'll do
WHAT YOU’LL DO:“Quality is our Recipe" here at Wendy's. Like the fresh ingredients and never frozen beef we use in our recipes, we want our Crew Members to be top quality. We want you to, not only deliver great tasting food to our customers quickly, but to do it with a level of service that keeps them coming back just to see you!
As a Crew Member on our Opening, Breakfast and Lunch teams, we need you to bring your positive energy, smiles, enthusiasm and sense of urgency that are needed to make us the first choice for breakfast and lunch time and time again. The other stuff? Don't sweat it. We'll teach you the positional skills you need to be successful regardless of your experience level.
What you can expect
- Direct Deposit
- Flexible Schedules
- Free Meals
- Pay for Grades
- Paid time off
- On the Job Training
- Advancement Opportunities
- Fun Team Recognition and Appreciation Environment
What we expect from you
Breakfast/ Opening/Lunch Crew Members work shifts to open the restaurant, serve our Breakfast customers, prepare the restaurant for rest of day business and serve our customers during the lunch rush. Schedules vary and can begin as early as 6:00 am and end as late as 5:00 pm.As a Breakfast/Opening/Lunch Crew Member, we need you to bring your positive energy, smiles, enthusiasm and sense of urgency that are needed to make us the first choice for late night meals and snacking. The other stuff? Don't sweat it. We'll teach you the positional skills you need to be successful regardless of your experience level.
The essential functions of the Breakfast/Opening/Lunch Crew Member position within the restaurant are listed below. Each position does not exist in every restaurant and sales volume dictates which positions will be used and for how long on each shift. Immediately before and after peak volume periods and during all slow periods, it is customary for crew members to “bump and slide” in positions that do not compromise food safety. This process means that during certain periods, a crew member will work several positions within a short period of time while adhering to food safety standards. Delivering quality food orders within specified service time goals is fundamental to the nature of Wendy’s business. Each employee must be able to execute his/her position with a speed sufficient to contribute to the overall goals and objectives.
Breakfast/Opening/Lunch Crew Member positions and responsibilities are:
- Operating the grill, fry and sandwich stations following all Wendy’s procedural and food safety standards.
- Coordinating, assembling and presenting customer orders following all procedural and food safety standards. This includes bagging orders to include all necessary items for drive thru customers, assembling orders on trays for dining room customers and assembling mobile and delivery orders.
- Operating cash registers and handling customer payments to company standard, following all policies and procedures for handling of payments.
- Interacting with customers in a prompt, courteous manner.
- Completing assigned cleaning tasks.
- Restocking and cleaning work stations throughout the shift.
- Prepping food products such as bacon, vegetables and condiments for sandwich stations and prepping salads.
- Cleaning and preparation duties required to open the restaurant for breakfast and prepare for lunch.
The above listed responsibilities require you to have the ability to:
- Stand for long periods of time.
- Work around equipment that creates heat.
- Work in an environment with noise.
- Wear a headset to hear customer orders.
- Bend, lift and reach.
- To see and read customer orders on a kitchen screen.
- Hear and understand verbal instruction.
- Remain calm and pleasant attitude during stressful situations.
- Arrive at work on time for all scheduled shifts.
- Demonstrate good people skills in dealing with customers
- Have a “teamwork” attitude and be able to contribute the efficient operation of the shift.
- To present a neat, well-groomed appearance at all times. This includes strict adherence to the dress code policy.
- Handle stressful situations while maintaining a calm, pleasant attitude and efficient working pace.
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.