Human Resources Generalist

Job Summary: The Human Resources Generalist serves as a key member of the HR team and acts as the first point of contact for employees regarding HR-related inquiries and support. This role is responsible for employee relations, investigations, benefits administration, payroll support, and ensuring a positive employee experience while maintaining compliance with company policies and employment laws. The HR Generalist must be able to work collaboratively with cross-functional teams while also managing responsibilities independently.

Essential Duties and Responsibilities:

Employee Relations

• Serve as the first point of contact for employee questions, concerns, and HR-related support.
• Build positive relationships with employees and management to promote a productive work environment.
• Conduct employee relations investigations, including gathering facts, interviewing involved parties, documenting findings, and recommending appropriate actions.
• Support corrective action processes and performance management initiatives.
• Assist with conflict resolution and provide guidance on company policies and procedures.

Benefits Administration

• Respond to employee inquiries regarding health insurance, retirement plans, leave programs, and other company benefits.
• Assist employees with benefits enrollment, qualifying life events, and benefits-related documentation.
• Partner with benefits vendors and brokers to resolve employee concerns.

Payroll Support

• Serve as a resource for employee payroll questions and concerns.
• Assist with payroll processing activities, including reviewing time records, resolving discrepancies, and ensuring accurate payroll administration.
• Coordinate with payroll providers and internal departments to address payroll-related issues.

HR Operations

• Maintain accurate employee records and HR documentation.
• Assist with onboarding, orientation, and offboarding activities.
• Support recruitment efforts, including scheduling interviews and facilitating new hire paperwork.
• Ensure compliance with federal, state, and local employment laws.
• Participate in HR projects, employee engagement initiatives, training programs, and policy implementation.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field preferred.
• 3 years of Human Resources experience, preferably in a manufacturing or multi-site environment.
• Experience conducting employee relations investigations.
• Knowledge of payroll processes, benefits administration, and employment law.
• Strong interpersonal, communication, and problem-solving skills.
• Ability to handle sensitive and confidential information with discretion.
• Proficiency in Microsoft Office Suite and HRIS systems.

Competencies

• Strong customer service orientation.
• Excellent organizational and time management skills.
• Ability to work effectively both independently and as part of a team.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and follow-through.
• Professional judgment and decision-making skills.

Physical Requirements

• Ability to sit, stand, and walk for extended periods as needed.
• Ability to occasionally lift up to 25 pounds.
• Ability to travel between company locations if required.

• Reports To: Human Resources Manager / Director of Human Resources