What are the responsibilities and job description for the Entry level medical sales/Patient Coordinator/Administrative Assistant position at WellWomanPT, OB and Pelvic Floor Physical Therapy?
Join Our Team at WellWomanPT in Alpharetta, GA! Entry level medical sales; base plus bonus based upon performance. convert warm leads who already want the medical service. No cold calling! To be considered, follow directions below!
Are you a confident, caring, and compassionate individual looking to make a real difference in women's lives? Organized? Detail oriented? WellWomanPT, a boutique women's pelvic health clinic in Cumming, GA, is seeking an entry level medical sales as our Patient Care Coordinator/Administrative Assistant to join our amazing team of therapist/s.
At WellWomanPT, we're passionate about women’s pelvic health and helping them return to the activities they love. We are a small business that provides hour long one on one pelvic floor physical therapy using a holistic multiprong approach to help women get relief from pain and dysfunction. The position is 32-40 hour full time position 9-5:30 with compensation according to experience level and bonus based performance. The position involves customer service, answering the phone in order to convert warm leads that already want pelvic therapy, filling the schedule, filing paperwork, and explaining pelvic floor physical therapy to new patients. You’ll be the face and voice of WellWomanPT, instilling confidence into our patients as they progress on their healing journey, essential for the success of the clinic and serve as a crucial part of our team.
Position Details:
- This is a 32-40 hour position Monday-Friday, from 9:00 AM - 5:30 PM. Hybrid work on occasion.
- Quiet calm work environment
- Support prenatal, postpartum and women’s pelvic health through holistic physical therapy
- Educate women in the benefits of skilled hour long 1:1 women’s pelvic floor therapy specialty boutique clinic that gets to root cause for long lasting result.
- Be an essential part of the team by helping women achieve their health goals while learning about pelvic health from therapists and keeping the therapists’ schedule full.
Your Role Will Include:
- Answering the phone, and f/u with lead email inquiries, educating patients in our service, converting warm leads and scheduling appointments
- Providing exceptional customer service
- Handling lead follow-ups, emails, and assisting with marketing efforts (internal and external)
- Maintaining our Electronic Medical Records (EMR) and Customer Relationship Management (CRM) systems
- Creating documents according to brand
- Managing supplies, patient room turnover, and light laundry
- Providing essential administrative support to our therapy team
- To represent the clinic with patients, whether on the phone or in person
- Handle and organize patient files and information
- To stock and change linens in patient rooms
- Any other duties which may be required
Qualifications and Skills
- Entry level medical sales; Minimum of one year experience in vetrinarian/dental/healthcare/wellness/chiropractic/massage/ cash based medical setting is preferred
- Proficient in Google Workspace Docs, Canva and Social Media
- An AA or bachelor's degree is preferred with medical office experience
- Ability to interact in a professional and courteous manner with patients and co-workers at all times
- Able to take patient payment, use a fax machine, handle email communications, and a multi-line phone system while multi tasking
- Ability to learn and communicate about pelvic floor physical therapy and the various diagnoses that are seen at the clinic.
- Handle paperwork filing in an organized manner
- Communicate clearly in person, email, and on the phone
- Convey compassion, empathy and authority with patients over the phone
- Be goal and growth minded
- Enjoy sales and marketing
Ready to apply? Please email us at WellWomanPT@gmail.com with headline “WomenDeserve Great Pelvic Care”
1. resume
2. detailed cover letter that demonstrates you have visited the www.WellWomanPT.com website.
And 3. complete this google skills survey link: https://gforms.app/kGPQare
Pay: $15.00 - $20.00 per hour
Expected hours: 30.0 – 40.0 per week
Benefits:
- Retirement plan
Work Location: In person
Salary : $15 - $20