What are the responsibilities and job description for the Provider Scheduler position at WellStreet Urgent Care?
Remote Scheduler (Ohio-Based) – University Hospitals Urgent Care
Help Keep Healthcare Moving — From Anywhere in Ohio
At University Hospitals Urgent Care, we are committed to delivering exceptional patient care with compassion, efficiency, and teamwork. We are currently seeking a highly organized and proactive Remote Scheduler to support provider scheduling operations across all University Hospitals Urgent Care locations.
This is a fully remote position for candidates residing in Ohio. In this role, you will play a critical part in ensuring our clinics remain appropriately staffed so our teams can continue providing high-quality care to the communities we serve. If you thrive in a fast-paced environment, enjoy problem-solving, and excel at communication and coordination, we encourage you to apply.
What You’ll Do
As a Remote Scheduler, you will support daily provider scheduling operations and help maintain seamless coverage across our urgent care network.
Key Responsibilities
We are seeking a dependable, detail-oriented professional who can manage multiple priorities while maintaining accuracy and professionalism under pressure.
Qualifications & Experience
At University Hospitals Urgent Care, you’ll join a team that values collaboration, service excellence, and continuous growth. We offer an environment where your contributions directly impact patient care, provider support, and operational success.
Join a growing organization where your work truly makes a difference every day — all while working remotely from Ohio.
Help Keep Healthcare Moving — From Anywhere in Ohio
At University Hospitals Urgent Care, we are committed to delivering exceptional patient care with compassion, efficiency, and teamwork. We are currently seeking a highly organized and proactive Remote Scheduler to support provider scheduling operations across all University Hospitals Urgent Care locations.
This is a fully remote position for candidates residing in Ohio. In this role, you will play a critical part in ensuring our clinics remain appropriately staffed so our teams can continue providing high-quality care to the communities we serve. If you thrive in a fast-paced environment, enjoy problem-solving, and excel at communication and coordination, we encourage you to apply.
What You’ll Do
As a Remote Scheduler, you will support daily provider scheduling operations and help maintain seamless coverage across our urgent care network.
Key Responsibilities
- Assist with creating and maintaining provider schedules for all University Hospitals Urgent Care locations
- Facilitate and approve provider schedule swaps and changes
- Communicate regularly with providers to assist in filling open shifts
- Coordinate emergency coverage, conference coverage, and last-minute staffing needs
- Maintain and update emergency call lists
- Assist with provider payroll support
- Communicate scheduling updates, protocol changes, and staffing needs with physicians and leadership
- Identify staffing gaps or scheduling concerns and escalate appropriately
- Collaborate closely with Providers, Credentialing Coordinators, HR, Recruiters, Clinical Leadership, and Quality & Provider Training teams
- Utilize systems including UKG, Smartsheet, Microsoft Office, and SharePoint daily
- Support additional operational and administrative duties as needed
We are seeking a dependable, detail-oriented professional who can manage multiple priorities while maintaining accuracy and professionalism under pressure.
Qualifications & Experience
- Ohio residency required
- Minimum of 1 year of scheduling experience preferred
- Associate Degree in Business or related field preferred
- Strong verbal and written communication skills
- Advanced proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
- Experience working with scheduling systems and workforce management tools preferred
- Ability to maintain strict confidentiality
- Strong organizational skills with the ability to multitask and prioritize effectively
- Ability to work independently while collaborating effectively with cross-functional teams
- Flexibility to support nights, weekends, and emergency staffing situations as needed
- Ability to thrive in a fast-paced, constantly changing environment
At University Hospitals Urgent Care, you’ll join a team that values collaboration, service excellence, and continuous growth. We offer an environment where your contributions directly impact patient care, provider support, and operational success.
Join a growing organization where your work truly makes a difference every day — all while working remotely from Ohio.