Jail Diversion Case Manager

Job Description: Jail Diversion Case Manager works with individuals involved in or at risk of involvement with the criminal justice system who have mental health and/or substance use needs. Key responsibilities include coordinating behavioral health services and client care activities, developing and implementing individualized service plans, providing crisis intervention and monitoring treatment compliance. The Jail Diversion Case Manager collaborates with courts, law enforcements, treatment providers and community partners. The goal is to promote recovery, reduce recidivism, increase community stability, and support clients in successfully maintaining treatment and independent functioning within the community. This is a full-time position working Monday-Friday, 8am-5pm. 

What you'll be doing:

• Provide outpatient case management services to the seriously mentally ill population.
• Provide direct services to severely mentally ill clients to address needs which are unmet as well as information about continuum of care
• Provide training on money management as it relates to meeting the needs of the client to obtain and maintain psychiatric stability residential settings
• Provide follow-up progress as per need of client to treatment team members
• Evaluate client’s residential stability and assist those clients who need a more stable environment
• Provide Basic Living Skills training when necessary as it relates to clients immediate needs while preparing clients for a less intensive level of care within the community
•  Assist clients with obtaining medication
• Monitor medication compliance, maintain awareness of common side effects, and ensure client is taking medication as directed on a regular basis
• Provide traditional case management services as well as collateral services such as transportation to appointments, referral agencies, etc.
• Maintain high quality client documentation and records management utilization electronic charting.
• Monitor the care and services clients receive in residential setting
• Develop a positive working relationship with Residential Care manager/owner to meet needs of clients
• Develop and implement an Individual Service Plan which consists of goals, resources, and interventions.
• Review client’s progress every three months and revise the Individual Service Plan as needed
• Review SUN-R 6 months after initial assessment and then at intervals of 12 months thereafter
• Revise client’s goals once met, or progress as they occur
• Assist mentally ill clients through crisis situations and/or arranging for the provision of such assistance by other professional or personal caregivers
• Perform incidental care to families of the mentally ill and assist those family members in understanding the mental illness
• Work closely with Madison County Metro Jail staff, Judges, Probation Officers, Attorneys, Community agencies and other members of Jail Diversion Team.
• Identify individuals in the Metro Jail eligible for release who have Mental Health and Substance Abuse needs
• Establish continuity of care with participants by reducing recidivism rate and linking participants to needed services.
• Assist participants with establishing and maintaining a healthy support system, living environment and financial stability.
• Visit participants in their environment to assess progress, provide instruction, support and direction.
• Provide family support and education as needed.
• Ensure participant receives minimum contact once per week during initial transition phase.
• Coordinate, attend and ensure participant follow up with court hearings and treatment services to include drug rehabilitation services and medical services.
• Completely necessary paperwork in a timely manner in accordance with State and Program Standards. (progress notes, SUN-R, tracking after release, etc.)
• Become aware of participants medications, side effects, triggers and signs of decompensation and/or relapse.
• Provide traditional case management services as well as collateral services such as transportation to appointments and other ancillary services.
• Assist participants through crisis situations and/or arrange for the provision of such assistance.
• Attend and participate in Diversion Team meetings.
• Identify individuals in the Metro Jail eligible for release who have Mental Health and Substance Abuse needs
• Establish continuity of care with participants by reducing the recidivism rate and linking participants to needed services.
• Assist participants with establishing and maintaining a healthy support system, living environment and financial stability.
• Visit participants in their environment to assess progress, provide instruction, support and direction.
• Provide family support and education as needed.
• Ensure participant receives minimum contact once per week during the initial transition phase.
• Coordinate, attend and ensure participant follow up with court hearings and treatment services to include drug rehabilitation services and medical services.
• Complete necessary paperwork in a timely manner in accordance with State and Program Standards. (progress notes, SUN-R, tracking after release, etc.)
• Become aware of participants medications, side effects, triggers and signs of decompensation and/or relapse.
• Provide traditional case management services as well as collateral services such as transportation to appointments and other ancillary services.
• Assist participants through crisis situations and/or arrange for the provision of such assistance.
• Attend and participate in Diversion Team meetings.
• Complete other duties as assigned.

This job description is only a summary of the typical functions of the job and is not designed to be an exhaustive or comprehensive list of all possible duties, tasks, or responsibilities that are required of the employee as they may change, or new ones may be assigned at any time with or without notice.

What we’re looking for:

• Bachelor’s degree in social sciences field
• Excellent 5-year driving record & reliable transportation
• Excellent verbal and written communication skills
• State of Alabama Adult Case Management Training
• Knowledge of community lay-out (Madison County area)
• Knowledge of community agencies and resources

Benefits

What we offer:

• Competitive medical, dental, and vision premiums
• State Retirement participation through RSA plus an optional 457b plan with a company match
• Nine (9) paid holidays throughout the year
• Ability to continually accrue up to 15 days of PTO a year (unused rolls over)
• Company-paid Group Life and AD&D insurance and Long-Term Disability
• Licensure reimbursement
• Tuition discounts through learning partnerships with Athens State University, Capella University, and Wallace State Community College

We are compassionate towards those impacted by behavioral health disorders.

We are dedicated to one another through collaboration and teamwork.

We are optimistic problem-solvers who do what it takes to get the job done.