What are the responsibilities and job description for the Director of Residential Services position at Wellspring?
Director of Residential Services
Position is classified as Exempt/Full Time
Schedule: M-F 40 Hours
Reports to Executive Director
Wellspring Community is seeking a mission-driven, strategic leader to serve as our Director of Residential Services. This role is ideal for someone passionate about empowering adults with intellectual and developmental disabilities while leading high-quality, person-centered residential programs. The Director will provide oversight, vision, and growth leadership for all residential services, ensuring strong operational performance, regulatory compliance, and meaningful community impact.
Director of Residential Services
The Director of Residential Services is responsible for the leadership, oversight, and growth of all residential services at Wellspring Community. This position ensures the delivery of high-quality, person-centered supports in compliance with federal, state, and local regulations while helping expand Wellspring’s residential programs and community partnerships. The Director also serves as the designated Home Care Agency Manager for Wellspring’s Class B Home Care Agency license in accordance with Colorado regulations.
Key Responsibilities
- Provide leadership and direction for all residential services programs
- Develop and implement strategic growth initiatives, including new homes and service models
- Oversee program quality, compliance, licensing, audits, and corrective action plans
- Manage departmental budgets, forecasting, and financial sustainability efforts
- Lead and support Residential Services leadership staff and promote a culture of accountability and collaboration
- Build relationships with community partners, referral sources, case management agencies, and state/county partners
- Monitor incidents, trends, and performance data to drive continuous improvement
- Participate as a member of Wellspring’s leadership team and support organizational initiatives
Qualifications
- Bachelor’s degree in Human Services, Healthcare Administration, or related field required (Master’s preferred)
- 7–10 years of experience in residential or HCBS services
- 3–5 years of senior leadership or director-level experience
- Experience supervising direct care staff required
- Strong knowledge of HCBS regulations, Medicaid waivers, and person-centered practices preferred
- Demonstrated leadership, financial management, and strategic planning skills
- Excellent communication, problem-solving, and relationship-building abilities
Additional Requirements
- Valid driver’s license and ability to travel between program sites
- Proficiency with Microsoft Office and electronic health record systems
- Ability to meet all background and employment requirements
- This posting is intended to provide a general overview of the position and is not a comprehensive list of all duties, responsibilities, or qualifications. A full job description will be provided during the hiring process.
Benefits:
Medical, Dental, Vision and Life Insurance
- Health Savings Accounts
- Company Sponsored Retirement Plan
- Paid Vacation Time
- Paid Sick Leave
- Generous Paid Holiday Schedule
Wellspring Community is an equal opportunity employer. All applicants will be considered for employment without paying attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran, or disability status.