What are the responsibilities and job description for the Director of Finance & Operations position at WELLSPRING INC?
Description
Wellspring, Inc.
Director of Finance & Operations
Supervised by: Executive Director
Hours: Regular Full Time, Salary, Exempt
Position Summary
The Director of Finance & Operations is a senior leadership role responsible for ensuring the financial health, operational integrity, and regulatory compliance of a non-profit, community-based, Substance Use Treatment Organization. This position provides strategic and hands-on leadership across finance, operations, facilities, technology, and risk management in a highly regulated, Medicare and Mainecare-funded environment.
The Director of Finance & Operations reports to the Executive Director and partners closely with clinical leadership, and the Board of Directors to support sustainable service delivery across the full continuum of care, including residential treatment, medically supervised withdrawal management, and outpatient services.
Key Responsibilities
Financial Leadership & Sustainability
- Lead annual budgeting, forecasting, and long-range financial planning aligned with organizational strategy and Medicaid reimbursement realities
- Monitor cash flow, reserves, and revenue trends; identify financial risks and mitigation strategies
- Oversee Medicare/Mainecare billing systems, reimbursement cycles, and payer compliance
- Prepare financial reports and dashboards for senior leadership and the Board of Directors
- Coordinate annual audits, cost reports, and external financial reviews
- Support grant and contract budgeting, financial reporting, and funder compliance
Operational & Infrastructure Oversight
- Oversee organizational operations supporting residential, withdrawal management, and outpatient programs
- Lead facilities management, capital planning, maintenance, and vendor relationships
- Ensure operational readiness for licensing, inspections, and audits (e.g., DHHS, CMS, OBH)
- Develop and maintain fiscal policies, procedures, and internal controls
- Support program leaders in aligning staffing models, workflows, and resources with clinical and regulatory requirements
Compliance, Risk & Governance
- Ensure compliance with federal and state regulations, payer requirements, and contractual obligations
- Oversee organizational risk management, insurance coverage, and incident response coordination
- Support Board committees related to finance
- Track and prepare for policy and payment reforms impacting behavioral health services
Technology & Systems
- Oversee financial systems, EHR, billing platforms, and internal technology infrastructure
- Lead system improvements to enhance efficiency, data integrity, reporting, and compliance
- Partner with clinical and administrative teams to align technology with service delivery needs
Leadership & Supervision
- Supervise finance, billing, administrative, and facilities staff
- Contribute as a key member of the senior leadership team, supporting organizational strategy and change management
- Foster a culture of accountability, collaboration, and continuous improvement
Qualifications & Experience
- Bachelor’s degree in finance, accounting, business administration, healthcare administration, or related field
- Seven to ten (7–10) years of progressively responsible experience in senior-level financial and/or operational management, preferably within nonprofit healthcare, or behavioral health organizations.
- Strong knowledge of Medicare/Mainecare reimbursement and compliance
- Experience with audits, budgeting, financial modeling, and multi-program operations
- Familiarity with regulatory frameworks impacting substance use treatment and behavioral health services
- Proven ability to manage complex systems while supporting mission-driven clinical work
Core Competencies
- Systems thinking and strategic planning
- Financial acumen and analytical rigor
- Regulatory and compliance expertise
- Collaborative leadership style
- Strong written and verbal communications
- Ability to balance long-term strategy with day-to-day operational demands
Working Conditions
- Primarily office-based with regular presence at treatment program sites
- Occasional evening meetings with Board or community partners
This position is classified as exempt from the pay provisions of the Fair Labor and Standards Act. Revised 01/05/2026