What are the responsibilities and job description for the Resident Support Specialist position at Wellspring Family Services?
Location: Seattle, WA (On-site at Coronado Springs)
Department: Housing
Schedule: Full-Time, 40 hours/week
Compensation: $31.00/hour
Reports to: Housing Program Manager
About Wellspring Family Services
For over 130 years, Wellspring Family Services has been helping families and individuals in King County overcome crisis and achieve lasting stability. As a nonprofit, multi-service agency, we focus on preventing homelessness and supporting families through comprehensive, wraparound services.
Our Programs Include
We are committed to equity, inclusion, and accessibility in the workplace. Everyone is welcome here, and we strongly encourage applications from BIPOC individuals, LGBTQIA communities, people with disabilities, veterans, immigrants, and people with lived experience of homelessness.
The Role: Resident Support Specialist
As a Resident Support Specialist, you will play a vital role in supporting residents at Coronado Springs affordable housing complex, helping them achieve personal, financial, and housing stability. You will provide on-site, support and advocacy to residents, connecting them with community resources and fostering a safe, inclusive living environment.
If you are passionate about community impact, thrive in relationship-based work, and believe in the power of housing stability — this is the role for you.
What You Will Do
We value diversity and are committed to creating an accessible environment for all applicants. If you need a disability accommodation during the application or interview process, please contact HR@wellspringfs[dot]org.
Ready to Apply?
Submit Your Application Online At
https://wellspringfs.org/about/careers — click on “Career Center” to apply!
Department: Housing
Schedule: Full-Time, 40 hours/week
Compensation: $31.00/hour
Reports to: Housing Program Manager
About Wellspring Family Services
For over 130 years, Wellspring Family Services has been helping families and individuals in King County overcome crisis and achieve lasting stability. As a nonprofit, multi-service agency, we focus on preventing homelessness and supporting families through comprehensive, wraparound services.
Our Programs Include
- Housing Services: helping families regain and maintain stable housing.
- The Family Store: offering free clothing and essentials for children ages 0–17.
We are committed to equity, inclusion, and accessibility in the workplace. Everyone is welcome here, and we strongly encourage applications from BIPOC individuals, LGBTQIA communities, people with disabilities, veterans, immigrants, and people with lived experience of homelessness.
The Role: Resident Support Specialist
As a Resident Support Specialist, you will play a vital role in supporting residents at Coronado Springs affordable housing complex, helping them achieve personal, financial, and housing stability. You will provide on-site, support and advocacy to residents, connecting them with community resources and fostering a safe, inclusive living environment.
If you are passionate about community impact, thrive in relationship-based work, and believe in the power of housing stability — this is the role for you.
What You Will Do
- Provide on-site support to residents.
- Build community connections by supporting resident events and activities.
- Conduct needs assessments and creates individualized action plans to help residents overcome barriers to stability.
- Offer crisis intervention for residents at risk of eviction and connect them to rental or utility assistance.
- Educate residents on tenant rights and responsibilities.
- Coordinate referrals for services such as mental health counseling, job training, and financial coaching.
- Collaborate with local partners to bring resources and opportunities to residents.
- Mediate landlord-tenant issues and advocate for supportive housing practices.
- Develop and oversee youth and afterschool programs that support academic, social, and emotional growth.
- Maintain detailed case notes and reports in accordance with agency standards.
- 3 years of experience in housing services, case management, or community engagement.
- Bilingual proficiency in English and Spanish (spoken and written).
- Understanding of landlord-tenant laws and conflict resolution.
- Experience supporting diverse and vulnerable populations, including those exiting homelessness.
- Excellent communication, organization, and time management skills.
- Proficiency with Microsoft Office and databases (Salesforce experience a plus).
- Valid driver’s license and reliable transportation.
- Strong commitment to equity, inclusion, and trauma-informed care.
- Experience designing or leading youth programs.
- Knowledge of local community resources.
- Medical, dental, vision, Life, and Long-Term Disability insurance
- 30 days paid time off per year 10 paid holidays
- 403(b) Retirement Plan
- Flexible Spending & Health Savings Accounts
- Employee Assistance Program
- Counseling Session Reimbursement
- DEIA Training & Employee Resource Groups
- Eligible for Public Service Loan Forgiveness (PSLF)
We value diversity and are committed to creating an accessible environment for all applicants. If you need a disability accommodation during the application or interview process, please contact HR@wellspringfs[dot]org.
Ready to Apply?
Submit Your Application Online At
https://wellspringfs.org/about/careers — click on “Career Center” to apply!
Salary : $31