Senior Business Intelligence Analyst

Senior Business Intelligence Analyst

Department/Care Stream: Strategy

LIA Reporting Structure:

Timecard Approver: VP of Strategy

Primary: VP of Strategy    

Secondary:  Director, Strategic Initiatives

Status: Full-time

FLSA: Exempt

Location: EXP

Pay Range: $134,500-$174,850/yr 

EEO-1:  Professional

Organization Information

WellSpace's mission is "achieving regional health through high quality comprehensive care." We believe that everyone deserves to be seen, no matter who you are, where you come from, where you work or what place you call home. At WellSpace, we see you!  

We are driven to serve the whole person through comprehensive, integrated care, spanning medical, dental, behavioral health, and supportive services across the region. We do this by building a team of exceptional colleagues who are dedicated to our mission and becoming part of the communities we serve. 

As the region's largest Community Health System, WellSpace utilizes a Confluence Model to integrate an internal network of healthcare modalities, including Federally Qualified Health Centers (FQHC), Certified Community Behavioral Health Center (CCBHC), Drug Medi-Cal and Specialty Mental Health programs, California's second largest 988 Suicide and Crisis Lifeline Center, an independent Risk Bearing Organization (WellSpace Nexus), and more into a seamless confluence of care.

To ensure the highest quality of care, WellSpace is accredited by the Joint Commission for Ambulatory Care, Behavioral Health and as a CCBHC. Further, it is certified by the Joint Commission as a Primary Care Medical Home and a Behavioral Health Home. WellSpace's crisis programs are accredited by the American Association of Suicidology and the International Council for Helplines. 

Position Summary

Under the direction of Strategy Department leadership, the Senior Business Intelligence Analyst supports clinical, operational, and financial decision making by transforming complex healthcare data into meaningful, actionable insights. This role designs, develops, tests, and maintains reporting and analytics solutions, using a variety of data sources including Epic, payor and payroll systems. This role applies strong analytical thinking, data modeling principles, and SQL expertise to ensure accurate, reliable, and high-quality reporting solutions. In addition to Epic reporting tools such as Radar, Reporting Workbench, SlicerDicer, Cogito, and Clarity or Caboodle, the Senior BI Analyst will use data visualization platforms, such as Tableau or Power BI to translate business requirements into scalable dashboards, reports, and key performance indicators.

Required Qualifications

• Bachelor’s degree in scientific, technical, healthcare informatics, or mathematics field, and/or five years of equivalent experience
• Minimum three years of of relevant experience in data analytics, data science, data warehousing, metadata management, and dimensional modeling
• Proficiency in Epic reporting tools, including Radar, Reporting Workbench, SlicerDicer, Cogito and Clarity or Caboodle data models
• Working knowledge of SQL, dimensional data modeling, and data warehousing concepts
• Strong critical thinking and analytical problem solving skills
• Strong organizational and time management skills with attention to detail
• Strong understanding of healthcare operations and clinical workflows
• Ability to communicate effectively and work with teams from a wide variety of cultural, ethnic and socio-economic backgrounds
• Self-starter with demonstrated teamwork & communication skills
• Strong communication, scheduling, and compliance understanding; ability to multitask in mid-size to large-size teams
• Support the standards of High Reliability

Essential Responsibilities

• Build reports using data from Epic Clarity, Epic Hyperspace, payroll systems, payer data, managed care data and other internal and external sources 
• Analyze structured and unstructured data to identify trends, patterns, and actionable insights
• Translate business requirements into technical specifications and develop dashboards, scorecards, and KPIs that support clinical, operational, and financial decision making
• Apply data management and evaluation standards to ensure accuracy, integrity, and reliability of reporting solutions
• Interpret and develop complex SQL queries for ad hoc reporting, data validation, and ETL processes
• Create interactive visualizations and present findings through clear verbal, written, and visual communication, offering recommendations that support performance improvement
• Create and maintain administrative workflow systems that improve Business Intelligence documentation, project tracking, data dictionaries, and reporting standards.
• Develop tools and reporting processes that support audits involving Epic users, billing, coding, Revenue Cycle, payroll, financial accounting and general operational activity
• Assist in ensuring reporting is accurate, understandable, documented, and aligned with the operational goals of the organization. 
• Stay informed about Business Intelligence industry trends, emerging analytics technologies, and Epic enhancements to continuously improve solutions
• Perform other duties as assigned

Benefits

Successful candidate will receive regionally competitive salary, above average health benefits at reduced costs, paid life insurance & long-term disability insurance, additional voluntary retirement plan with organizational match and no vesting schedule requirement.

• Paid bereavement and jury duty leave
• 11 paid holidays per year
• Paid time off
• Paid sick leave
• Flexible Spending Program
• Company paid malpractice insurance for all providers
• Professional development hours offered annually

Physical Demands and Work Environment

The work environment is characteristic of a office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands and arms to reach.  The employee is also required to stand; walk; and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. The employee must also possess hearing and speech to communicate in person and over the phone.  The noise level in the work environment is usually quiet.

The employee may be in contact with individuals and families in crisis who may be ill, using substances and/or not attentive to personal health and safety for themselves or their homes. The employee may experience a number of unpleasant sensory demands associated with the client’s use of alcohol and drugs, and the lack of personal care. The employee may also be exposed to bodily fluids (blood, urine) and hazardous chemicals.

WellSpace Health is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is the intent of WellSpace Health to maintain a work environment free of harassment, discrimination, or retaliation because of age, race, religious creed, color, national origin, ancestry, physical disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, sexual orientation, military or veteran status, or any other status protected by federal, state or local laws. WellSpace Health is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WellSpace Health is an Equal Opportunity Employer

Salary : $134,500 - $174,850