Lead Clinician II

Lead Clinician II

Department/Care Stream: Healthcare Delivery

LIA Reporting Structure:

Timecard Approver: VP of Ambulatory Care and Medical Care Services

Primary: VP of Ambulatory Care and Medical Care Services

Secondary:  VP of HealthCare and Delivery Operations

Status: Full-time or Part-Time

FLSA: Exempt

Location:  NBH

Level of team: Management

Pay Range:  $122,300 - 156,990/yr

Stipend: $1,000/monthly

Admin Time: 1-2 hours per month to attend meetings

EEO-1:  Professionals, Managers

Organization Information

WellSpace's mission is "achieving regional health through high quality comprehensive care." We believe that everyone deserves to be seen, no matter who you are, where you come from, where you work or what place you call home. At WellSpace, we see you!  

We are driven to serve the whole person through comprehensive, integrated care, spanning medical, dental, behavioral health, and supportive services across the region. We do this by building a team of exceptional colleagues who are dedicated to our mission and becoming part of the communities we serve. 

As the region's largest Community Health System, WellSpace utilizes a Confluence Model to integrate an internal network of healthcare modalities, including Federally Qualified Health Centers (FQHC), Certified Community Behavioral Health Center (CCBHC), Drug Medi-Cal and Specialty Mental Health programs, California's second largest 988 Suicide and Crisis Lifeline Center, an independent Risk Bearing Organization (WellSpace Nexus), and more into a seamless confluence of care.

To ensure the highest quality of care, WellSpace is accredited by the Joint Commission for Ambulatory Care, Behavioral Health and as a CCBHC. Further, it is certified by the Joint Commission as a Primary Care Medical Home and a Behavioral Health Home. WellSpace's crisis programs are accredited by the American Association of Suicidology and the International Council for Helplines. 

Position Summary

The Lead Clinician II provides clinical support working in dyadic partnership with the Center Manager (CM) to ensure the confluence of high quality care and services for our patients and community for a small to mid-size WellSpace Health Center, with modest patient volume and growing service lines. Collaborates with the Center Manager to guarantee the direction of each Care Stream LIA (Leadership, Innovation & Accountability) teams are followed to ensure that organizational initiatives related to the highest clinical, operational and quality standards are being observed across WellSpace Health. The Lead Clinician provides direct patient/client care at a Center.

Required Qualifications

• Currently licensed as licensed independent provider (LIP) in the State of California.
• Add same qualifications as their licensure.
• Commitment to a community health philosophy and demonstrated adherence to WSH Patient Centered Health Home (PCHH) team-based model of care.
• Ability to communicate effectively and work with individuals from a wide variety of cultural, ethnic and socio-economic backgrounds and possess sensitivity to their health problems. 
• Able to communicate effectively in English, both verbally and in writing.
• Excellent interpersonal, organizational and managerial skills.
• Demonstrated ability using computer applications, including electronic health records, MS Word, Excel, and E-mail.
• Proficiency in EHR systems, data analytics, and performance dashboards.
• Demonstrated commitment to the provision of care services for the underserved and sensitivity working with a variety of people from low-income populations, with diverse educational, lifestyle, ethnic, and cultural origins; disabled, homeless, substance users, HIV (AIDS) infected, and/or physiologically impaired.
• Established understanding of FQHC regulations, CCBHC regulations, HRSA standards, SAMHSA standards, HIPAA, OSHA, HEDIS/UDS metrics, The Joint Commissions, FTCA risk management and California Title 22 requirements and continuous readiness systems.
• Commitment to HIPAA, and ability to abide by standards of professional ethics and maintain confidentiality and Just Culture principles.
• Current BLS and first aid certificate or willingness to be trained required within the first (90) ninety days of employment.
• Support the standards of High Reliability.

Essential Responsibilities

• Provides direct patient/client care at a WSH Center.
• Performs as clinical support at a WSH Center, assuring high quality health care delivery as a member of management team.   
• Works in dyadic partnership with the Center Manager to ensure high quality care delivery for all care streams with the guidance of the LIAs.
• Assisting with clinical guidance and orientation/training of new providers and support staff in areas of charting, computer & EHR training, and center workflows.
• In conjunction with Center Manager, develops and facilitates Center meetings.
• Attendance at other meetings as needed.
• Assistance with evaluating new medications, materials or other equipment as needed by the Center Care Streams.
• Works with Center Manager to maintain productivity and other quality of care metrics at appropriate level in accordance with WSH initiatives, policies and budgetary guidelines.
• Acts as a mentor and role model to provide excellent patient care and service and collegiality with Center teams.
• Ensure excellent patient service and effective resolution of patient concerns.
• Engage with community partners and promote center programs and outreach initiatives.
• Support efforts to enhance health equity and culturally competent care delivery.
• Ensure compliance with federal, state, and local healthcare regulations, including TJC, FTCA, OSHA, HIPAA, HRSA, CCBHC, SAMHSA, UDS/HEDIS and other healthcare standards.
• Complete WellSpace Health Leadership trainings such as DELTA, LEAD, or similar as needed.
• Add job description details for their licensure.
• Additional duties as assigned.

Benefits

Successful candidate will receive a regionally competitive salary, above-average health benefits at reduced costs, paid life insurance & long-term disability insurance, an additional voluntary retirement plan with organizational match, and no vesting schedule requirement.

• Paid bereavement and jury duty leave
• 11 paid holidays per year
• Paid time off
• Paid sick leave
• Flexible Spending Program
• Company paid malpractice insurance for all providers
• Professional development hours offered annually

Physical Demands and Work Environment

The work environment is characteristic of a typical healthcare clinic environment.  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands and arms to reach.  The employee is also required to stand; walk; and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.   The employee must also possess hearing and speech to communicate in person and over the phone.  The noise level in the work environment is usually quiet.

The employee may be in contact with individuals and families in crisis who may be ill, using substances and/or not attentive to personal health and safety for themselves or their homes. The employee may experience a number of unpleasant sensory demands associated with the client’s use of alcohol and drugs, and the lack of personal care.  The employee may also be exposed to bodily fluids (blood, urine) and hazardous chemicals.

WellSpace Health is committed to the principles of equal employment.  We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.  It is the intent of WellSpace Health to maintain a work environment free of harassment, discrimination, or retaliation because of age, race, religious creed, color, national origin, ancestry, physical disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, sexual orientation, military or veteran status, or any other status protected by federal, state or local laws.  WellSpace Health is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

                                                              WellSpace Health is an Equal Opportunity Employer

Salary : $122,300 - $156,990