Branch Manager

Company Description Wells River Savings Bank traces its roots to 1833 and has grown alongside the communities of Wells River and neighboring towns, expanding its services from basic checking and commercial loans to savings accounts and residential mortgages. Known locally as the “Good Neighbor Bank,” it carries a proud mutual bank heritage and is owned by its depositors, keeping profits within the region to strengthen local economies. The bank has expanded with branch offices in Bradford, Fairlee, Newbury, and East Thetford, supporting individuals, families, and businesses across the area. Its mission is to help customers achieve economic success and financial security, while creating a workplace where employees can learn, grow, and find fulfillment. Wells River Savings Bank remains committed to building strong communities and providing personal, reliable banking services.

Summary:                Leads the day-to-day operation of the branch, including deposit services and consumer lending. Ensures sound operational controls, delivers a strong customer experience, develops branch staff, and drives business growth across the Bank’s products and services.

Salary Range:           $60,000 to $75,000 per year, depending on qualifications and experience.  A higher rate may be offered to candidates with exceptional experience or skills.

Job Qualifications:

• Associate’s degree with two years of related experience or four years of related work experience.
• Three to five years of management experience, preferably in the financial services industry.
• Working knowledge of consumer lending policies and procedures gained through relevant experience or in-house training.
• Demonstrated leadership, staff development, communication, customer service, and human resources skills.
• Knowledge of financial institution operations, banking regulations, compliance requirements, employee development, and community or public relations.

Specific Job Functions:

• Manage daily branch operations in accordance with Bank policies, procedures, internal controls, and service standards.
• Achieve established branch objectives for business development, deposit growth, consumer lending, customer service, and audit quality.
• Lead, schedule, coach, train, and evaluate branch staff to support strong performance, professional development, and consistent customer experiences.
• Build and maintain relationships with existing and prospective customers, identify financial needs, and recommend appropriate Bank products and services.
• Originate consumer loans and support customers throughout the lending process in accordance with applicable policies and procedures.
• Provide a full range of customer services as needed, including opening accounts, explaining products and services, resolving concerns, and referring mortgage and commercial lending opportunities.
• Monitor branch compliance with applicable federal and state laws, regulations, and Bank requirements; maintain current knowledge relevant to the role.
• Represent the Bank through community involvement, local organizations, business-development activities, and public relations efforts.
• Oversee the general condition, security, and upkeep of branch facilities and equipment.
• Accept responsibility to stay abreast of all Federal and State laws, and compliance regulations governing the bank in general, and as they pertain to the job function.
• Perform other duties as assigned.

Exemption Status

• Exempt, salaried position.

Location

• Bradford Branch

Work Schedule

• Full-time, 40 hours per week, including rotating Saturdays from 9am to noon.