UAT Tester - Print Services (contract)

Title: UAT Tester - Print Services

Location: 12301 Vance Davis Dr Charlotte, NC

Duration: 9 months

Work Engagement: W2

Work Schedule: 5 days in office

Benefits on offer for this contract position: Health Insurance, Life insurance, 401K and Voluntary Benefits

Summary:

Seeking a detail-oriented and proactive User Acceptance Tester (UAT) to support our Print Services team. This role is part of the Banking Operations Product Delivery group and plays a critical role in validating print job accuracy, ensuring output meets business and regulatory requirements, and supporting Agile transformation initiatives.

Responsibilities:

• Review and validate printed/rendered output against business requirements and specifications.
• Execute UAT test scripts and document results using tools such as Octane, Jira, and Confluence to satisfy SDLC requirements.
• Identify, log, and track defects; collaborate with developers and business partners to resolve issues.
• Provide traceability documentation and scanned samples for approval.
• Coordinate with Print Services and production teams to validate job destinations, form numbers, job priorities, and output types.
• Support pre-printing verification including file receipt, job naming, and dispatch classifications.
• Participate in Agile ceremonies and project calls to collaborate across time zones to meet sprint goals.
• Utilize automation tools for efficiency and quality related to test script creation and processing.
  
  

Qualifications:

• Applicants must be authorized to work for ANY employer in the U.S. This position is not eligible for visa sponsorship.
• Technical Proficiency: Familiarity with Mainframe/HOGAN applications, Banking Operations systems; experience with print job workflows.
• Tools Knowledge: Proficient in Octane, Jira, Confluence, Microsoft Office Suite, and Confluence.
• Agile Methodology: Strong understanding of Agile practices and SDLC processes.
• Communication: Excellent verbal and written communication skills; ability to work across teams and time zones.
• High attention to Detail: Strong analytical skills with a focus on accuracy and compliance.
• Collaboration: Ability to work independently and as part of a cross-functional team.
• The candidates need to be able to understand and grasp print requirements with a high attention to detail when reviewing print samples.
• Experience with Mail/Shipping operations and logistics workflows. (preferred)
• Familiarity with document composition systems and print stream formats. (preferred)
• Ability to define and write user stories, process flows, and test cases. (preferred)
• Experience supporting UAT in regulated environments (e.g., financial services, healthcare). (preferred)
• Knowledge of production validation procedures and escalation protocols. (preferred)
• Comfort working in a fast-paced, multi-tasking Agile environment.
• Exposure to enterprise-level print management systems and dispatch tools. (preferred)
• Self-motivated, results driven, collaborative partner (preferred)