What are the responsibilities and job description for the Lead Legal Operations Processor position at Wells Fargo?
About This Role
Wells Fargo is seeking a Lead Legal Operations Processor as part of Legal Services and Case Management.
In This Role, You Will
19 May 2026
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants With Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment And Hiring Requirements
R-543352
Wells Fargo is seeking a Lead Legal Operations Processor as part of Legal Services and Case Management.
In This Role, You Will
- Support performance in the daily activities of teams that handle subpoenas, levies and other legal document inquiries for efficiency, quality control and overall effectiveness of team
- Provide feedback and present ideas for improving or implementing processes and tools with functional area impact
- Perform or guide others on complex operational tasks or initiatives that require planning, evaluation, and interpretation
- Respond to escalated inquiries from internal customers or external customers, government agencies or outside attorney's
- Independently prioritize work and provide daily leadership and mentorship to team
- Lead projects or initiatives to improve operational performance, implement new or reviewed processes or procedures to reduce risk exposure
- Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
- Interact with internal customers
- Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
- 4 years of Legal Operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 4 years of leadership experience, providing daily coaching, training, motivating, and performance feedback to high-production teams in high-stress environments.
- Prior experience with legal order processing.
- Demonstrated ability to identify potential operational issues and assess legal risks.
- Strong analytical skills with a solution-oriented mindset and the ability to consistently meet deadlines.
- Consistent track record of meeting or exceeding high production and quality standards.
- Proven ability to perform effectively in a fast-paced, high-demand environment while managing and balancing multiple priorities.
- Ability to make timely, independent judgment decisions in a results-driven environment.
- Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving complex customer issues
- Ability to independently prioritize work while providing daily leadership, guidance, and mentorship to team members.
- Schedule: 8:30a-5p Pacific Time M-F~ 9:30a-6p Mountain Time
- 1305 W 23rd St TEMPE, AZ 85282
19 May 2026
- Job posting may come down early due to volume of applicants.
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants With Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment And Hiring Requirements
- Third-Party recordings are prohibited unless authorized by Wells Fargo.
- Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
R-543352