What are the responsibilities and job description for the Digital AI Product Manager position at Wells Fargo?
About This Role
Wells Fargo is seeking a Digital AI Product Manager to deliver high-quality, customer-facing features within Fargo, the virtual assistant in the Wells Fargo mobile app. In this role, you will own feature-level execution from problem definition through delivery and measurement, partnering closely with a cross-functional pod that includes Experience Design, Technology, Data, Risk, and Lines of Business.
You will translate customer needs and business priorities into clear product requirements, guide features through enterprise governance, and ensure solutions are delivered on time and perform as intended in production. This role also includes hands-on ownership of GenAI-powered features, including prompt creation and iteration, as well as monitoring usage, adoption, and business impact.
The ideal candidate is execution-focused, comfortable operating in a regulated environment, and able to collaborate effectively across teams to deliver measurable customer and business outcomes.
In This Role, You Will
Job Expectations
28 Mar 2026
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants With Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment And Hiring Requirements
R-530961
Wells Fargo is seeking a Digital AI Product Manager to deliver high-quality, customer-facing features within Fargo, the virtual assistant in the Wells Fargo mobile app. In this role, you will own feature-level execution from problem definition through delivery and measurement, partnering closely with a cross-functional pod that includes Experience Design, Technology, Data, Risk, and Lines of Business.
You will translate customer needs and business priorities into clear product requirements, guide features through enterprise governance, and ensure solutions are delivered on time and perform as intended in production. This role also includes hands-on ownership of GenAI-powered features, including prompt creation and iteration, as well as monitoring usage, adoption, and business impact.
The ideal candidate is execution-focused, comfortable operating in a regulated environment, and able to collaborate effectively across teams to deliver measurable customer and business outcomes.
In This Role, You Will
- Identify, strategize and execute highly complex Artificial Intelligence initiatives that span a line of business
- Recommend business strategy and deliver Artificial Intelligence enabling solutions to solve business challenges
- Define and prioritize cases, obtain the required resources and ensure the solutions deliver the intended benefits
- Leverage Artificial Intelligence expertise to evaluate technological readiness and resources required to execute the proposed solutions
- Make decisions to drive the implementation of Artificial Intelligence initiatives and programs while serving multiple stakeholders
- Resolve issues which may arise during development or implementation
- Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
- 5 years of Artificial Intelligence Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Strong AI & GenAI Product Management Expertise
- Ability to Translate Ambiguous Problems into Clear Product Direction
- Human-Centered Design & Customer Outcome Focus
- Effective Cross-Functional Leadership in a Matrixed Organization
- Clear, Executive-Ready Communication Skills
- End-to-End Delivery Ownership & Agile Execution
- Risk & Governance Mindset Within Regulated Environments
- Organizational Change Leadership & Comfort with Ambiguity
Job Expectations
- This position will require onsite presence at the locations listed below in a hybrid work schedule
- This position is not eligible for Visa sponsorship
- 401 S. Tryon Charlotte, NC
28 Mar 2026
- Job posting may come down early due to volume of applicants.
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants With Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment And Hiring Requirements
- Third-Party recordings are prohibited unless authorized by Wells Fargo.
- Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
R-530961