What are the responsibilities and job description for the COO AI COE Senior Lead Digital Product Manager - Strategy and Planning Lead position at Wells Fargo?
Why Wells Fargo
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place.
Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us!
About This Role
Wells Fargo is seeking a COO AI COE Senior Lead Digital Product Manager - Strategy and Planning Lead to join the Chief Operating Office (COO) Artificial Intelligence Center of Excellence (AI COE). This Senior Lead role is a highly visible, enterprise-impact position accountable for defining and driving the strategic planning, governance, and execution oversight of Generative AI and Agentic AI initiatives across the firm.
As a senior individual contributor with broad organizational influence, this role will operate with a high degree of autonomy and decision-making authority. The Strategy and Planning Lead will partner closely with executive stakeholders, technology leaders, risk and control partners, and lines of business to shape AI product strategy, lead large-scale planning and design engagements, and ensure disciplined, compliant delivery aligned to Wells Fargo's Responsible AI framework and risk management standards. This role plays a critical part in enabling scalable, secure, and ethical AI adoption by establishing strong execution models-including Big Room Planning, Joint Application Design (JAD) sessions, end-to-end testing strategies, and release trains-while ensuring alignment with enterprise governance, regulatory expectations, and control requirements.
In This Role, You Will
Posting End Date
2 Apr 2026
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants With Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment And Hiring Requirements
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Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place.
Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us!
About This Role
Wells Fargo is seeking a COO AI COE Senior Lead Digital Product Manager - Strategy and Planning Lead to join the Chief Operating Office (COO) Artificial Intelligence Center of Excellence (AI COE). This Senior Lead role is a highly visible, enterprise-impact position accountable for defining and driving the strategic planning, governance, and execution oversight of Generative AI and Agentic AI initiatives across the firm.
As a senior individual contributor with broad organizational influence, this role will operate with a high degree of autonomy and decision-making authority. The Strategy and Planning Lead will partner closely with executive stakeholders, technology leaders, risk and control partners, and lines of business to shape AI product strategy, lead large-scale planning and design engagements, and ensure disciplined, compliant delivery aligned to Wells Fargo's Responsible AI framework and risk management standards. This role plays a critical part in enabling scalable, secure, and ethical AI adoption by establishing strong execution models-including Big Room Planning, Joint Application Design (JAD) sessions, end-to-end testing strategies, and release trains-while ensuring alignment with enterprise governance, regulatory expectations, and control requirements.
In This Role, You Will
- Act as a Senior Lead product strategist and trusted advisor to executive leadership, influencing AI product direction, investment prioritization, and long-term roadmap decisions across the enterprise.
- Own and drive enterprise-level strategy and planning for GenAI and Agentic AI initiatives, including Big Room Planning and Joint Application Design (JAD) sessions that align business, technology, data, and control stakeholders.
- Establish and oversee end-to-end execution governance, ensuring AI initiatives are delivered through disciplined planning, testing, release, and lifecycle management processes.
- Design and execute robust AI testing strategies, addressing functional, non-functional, model, integration, security, and risk-based testing requirements.
- Build and manage release trains and delivery cadences that enable coordinated execution across multiple teams, platforms, and lines of business.
- Embed Responsible AI principles into product design and delivery, ensuring transparency, fairness, explainability, data integrity, and appropriate human oversight.
- Partner closely with Risk, Compliance, Legal, and Control Management to ensure AI solutions adhere to enterprise AI governance frameworks, regulatory standards, and internal policies.
- Identify, analyze, and resolve highly complex, ambiguous challenges that span products, technologies, and organizational boundaries.
- Translate complex business and regulatory requirements into clear product strategies, operating models, and execution plans.
- Provide expert guidance and thought leadership on AI product management, delivery best practices, and emerging AI execution models.
- Influence, coach, and mentor peers and product teams, setting standards for excellence, accountability, and continuous improvement consistent with Senior Lead expectations.
- 7 years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Extensive experience leading enterprise-scale digital product initiatives, with demonstrated accountability for strategy, planning, and execution.
- Strong experience delivering Generative AI and/or Agentic AI solutions, preferably within large, highly regulated environments.
- Proven success leading Big Room Planning and Joint Application Design (JAD) sessions involving senior stakeholders and cross-functional teams.
- Experience establishing release trains and execution governance models for complex, multi-team digital or AI capabilities.
- Deep understanding of AI lifecycle management, including testing strategies, deployment controls, monitoring, and post-release optimization.
- Demonstrated knowledge of Responsible AI concepts, AI governance, and risk management practices (e.g., model risk, data controls, fairness, explainability).
- Strong executive communication and influencing skills, with the ability to navigate matrixed organizations and drive alignment without direct authority.
- Experience partnering with Risk, Compliance, Legal, and Control functions to deliver compliant, well-governed technology solutions.
- Ability to operate independently, set direction, and make sound judgments consistent with Senior Lead individual contributor accountability.
- Familiarity with Agile, SAFe, or other scaled delivery methodologies in an enterprise environment.
- This position is NOT eligible for Visa sponsorship.
- Ability to work on site per Wells Fargo's standard operating model in the listed location (hybrid schedule - 3 days on-site & 2 remote)
- The ability to travel up to 10% of the time.
- Charlotte, NC
- Dallas, TX
- Irving, TX
Posting End Date
2 Apr 2026
- Job posting may come down early due to volume of applicants.
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants With Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment And Hiring Requirements
- Third-Party recordings are prohibited unless authorized by Wells Fargo.
- Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
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