What are the responsibilities and job description for the Communications Surveillance Analyst position at Wells Fargo?
Description
Title:Communications Surveillance Analyst
Location: Charlotte, NC
Duration: 18 months
Work Engagement: W2
Work Schedule: Hybrid 3 days in office/2 days remote
Benefits on offer for this contract position: Health Insurance, Life insurance, 401K and Voluntary Benefits
Summary:
In this contingent resource assignment, you may: Consult on complex initiatives with broad impact and large-scale planning for Business Execution. Review and analyze complex multi-faceted, larger scale, or longer-term Business Execution challenges that require in-depth evaluation of multiple factors including intangibles or unprecedented factors. Contribute to the resolution of complex and multi-faceted situations requiring solid understanding of the function, policies, procedures, and compliance requirements that meet deliverables. Strategically collaborate and consult with client personnel. Required Qualifications: Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.
Key Requirements:
· Applicants must be authorized to work for ANY employer in the U.S. This position is not eligible for visa sponsorship.
• Experience in communications surveillance, compliance, risk management, control management, investigations, trade or electronic communications monitoring, Corporate Banking, Markets, or a related discipline.
• Demonstrated experience evaluating complex information, identifying risk indicators, and making well-supported escalation decisions.
• Strong understanding of financial services risk and control concepts, including the ability to apply policies, procedures, and regulatory expectations to communication reviews.
• Excellent written communication skills, including concise case documentation, escalation summaries, and management reporting.
• Strong analytical, organizational, and problem-solving abilities with close attention to detail.
• Ability to manage high volumes of work, balance multiple priorities, and meet established service-level expectations.
• Demonstrated ability to exercise sound judgment, protect sensitive information, and work effectively in a highly matrixed environment.
• Proficiency with Microsoft Excel and PowerPoint for tracking, analysis, reporting, and presentation development.
Preferred Qualifications
• Direct experience supporting communications surveillance within Corporate Banking, Markets, Sales and Trading, Investment Banking, or related wholesale banking businesses.
• Experience with market conduct risk, including risks related to manipulation, misuse of material nonpublic information, conflicts of interest, inappropriate information sharing, collusion, or other potentially prohibited conduct.
• Familiarity with surveillance platforms, alert or case management tools, voice and electronic communications review, lexicon-based monitoring, or behavioral analytics.
• Knowledge of applicable securities, commodities, banking, and conduct-related regulatory expectations.
• Experience conducting investigations, performing quality assurance, developing surveillance procedures, or supporting issue and remediation management.
• Experience preparing trend analysis, key risk and performance indicators, governance materials, and executive reporting.
• Ability to challenge constructively, influence stakeholders, and communicate risk-based conclusions across organizational boundaries.