What are the responsibilities and job description for the Associate Operations Processor – Payment Processor position at Wells Fargo?
About this role:
Wells Fargo is seeking an Associate Operations Processor within the lockbox department.
In this role, you will:
- Perform general clerical operations tasks that are routine in nature
- Receive, log, batch, and distribute work
- File, photocopy, and answer phones
- Prepare and distribute incoming and outgoing mail
- Regularly receive direction from supervisor and escalate questions and issues to more experienced roles
- Work under close supervision following established procedures
Required Qualifications:
- 6 months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
Desired Qualifications:
- Lockbox processing experience
- Payment processing experience
- 10-key numerical data entry experience with the ability to maintain high-volume production and quality standards
- Strong numerical accuracy and exceptional attention to detail
- Basic computer proficiency and comfort working within structured systems and processes
- Self-directed work style with the initiative to complete assignments with minimal supervision
- Collaborative approach with the flexibility to partner across teams and organizational levels
- Adaptability in a fast-paced environment while consistently meeting established performance expectations
Job Expectations:
- Ability to work additional hours as needed based on business needs
- Schedule flexibility to work some bank holidays as needed based on business needs
- Ability to lift 10 pounds
Work Schedule:
- Shift/Hours: 3:30pm- 12am (open-ended shift)
- Days: Monday, Tuesday, Wednesday, Thursday & Friday
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.
$20.00 - $24.52
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
Posting End Date:
23 Oct 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.