Chief of Staff (Technology)

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

About this role:

Wells Fargo is seeking a Chief of Staff in Technology as part of Technology for the Chief Operating Office (TCOO). Learn more about the career areas and lines of business at wellsfargojobs.com .

CAO (Chief Administrative Office) Technology has the responsibility for overall strategy and Planning, technology delivery and execution for Data Services & Solutions, Corporate Properties, Supply chain Management, Corporate Security, Enterprise Resiliency technology. This group works closely with the CAO Leadership team and with WFT-aligned HR, Finance, Risk and Communications leaders to create competitive advantage and positive customer impact through strong governance, enabling technology transformation and effective business management.

This role will be responsible for coordinating various Business Services functions for CAO Technology. This includes providing direct support of Leadership Team meetings and team events as well as coordinating initiatives across business services teams. The Chief of Staff will have accountability for achieving results through matrix management

In this role, you will:

• Serve an extension of the Head of CAO Technology, acting as a proxy when needed for key meetings to lead complex, innovative, high risk, and diverse initiatives to maintains a pulse on the organization, driving the operational excellence and reduce friction
• Lead the strategy and resolution of the most complex and significant challenges across multiple lines of business or the enterprise related to Transformation
• Define, plan, develop, and implement or consult on major priorities, processes, or ongoing programs to track progress on delivery
• Provide vision, leadership, and industry expertise to partners and influence across all tech groups as well as key stakeholders and partners, such as Human Resources, Finance, Corporate Communication
• Lead the technology team to provide support and drive strategic initiatives for the business to provide efficient, timely, and reliable service to, business partners, and team members and have the ability to prioritize and think critically on tight deadlines
• Serve as an experienced advisor to more experienced leadership across the technology organizations and business executives to influence execution of deliverables and direction

Required Qualifications:

• 10 years of Information Technology in support of Business Services experience, or equivalent demonstrated through one or a combination of the following work experience, training, military experience, education
• 7 years senior leader experience with demonstrated ability to collaborate and effectively partner/influence at the senior executive level such as the Operating and or Management Committee or equivalent level
• 7 years of experience with strategic planning in a technology environment
• 7 years of experience with leadership in an enterprise technology environment

Desired Qualifications:

• Advanced user of MS Teams, establishing and managing channels, files
• Advanced Microsoft Office (Word, Excel, Outlook, PowerPoint, Access, and Project) skills, including the ability to effectively tell a story at an executive level with visual elements using PowerPoint.
• Experience writing and editing internal communications and training-related materials in a corporate environment or financial institution

Job Expectations:

• Ability to organize and manage multiple priorities
• Strong analytical skills with high attention to detail and accuracy
• Must be able to comprehend, analyze and interpret documents with the ability to note critical takeaways
• Proven ability to understand the needs and interests of different target audiences
• Able to define expected results and outcomes and deliver on commitments
• Works independently while keeping management informed
• Broad knowledge of the IT function and how IT enables the business through effective strategic planning, governance and management discipline
• Demonstrated ability to effectively drive and lead organizational change
• Virtual leadership experience with ability to effectively drive results, provide feedback/direction, and manage and build relationships with leaders and team members in a geographically dispersed team environment
• Ability to communicate effectively, in both written and verbal formats, with senior executive-level leaders
• Ability to assess issues, make quick decisions, implement solutions, and influence change
• Ability to turn preliminary or ambiguous information, ideas, or problems into well-defined plans and solutions
• Excellent verbal, written, and interpersonal communication skills
• Outstanding problem solving and decision-making skills
• Advanced organizational skills and project management; ability to juggle multiple priorities and effectively interface with very senior levels

This role is not eligible for VISA sponsorship.

Pay Range
$144,400.00 - $300,000.00 Annual
Benefits

Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.

• 401(k) Plan
• Paid Time Off
• Parental Leave
• Critical Caregiving Leave
• Discounts and Savings
• Health Benefits
• Commuter Benefits
• Tuition Reimbursement
• Scholarships for dependent children
• Adoption Reimbursement

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.