Programs Director

SUMMARY

The Activity Director is responsible for all resident activities and excursions for both independent and assisted living residents at a WellQuest Living community. The Activity Director is responsible for all programming, organizing, scheduling, budgeting, promotion, facilitating and directing the overall operations of the activities and excursions. Excursions are to be modeled after a “cruise ship” excursion program and do not include trips such as doctor visits, shopping trips, church attendance, and other regularly scheduled departures from the community for which the community provides transportation. All responsibilities must be completed in accordance with current standards, guidelines and regulations, company policies and procedures, and as may be directed by the Executive Director to assure that an on-going program of activities, excursions and events are designed to meet the interests, desires and needs of the residents. Hire, evaluate, coordinate, monitor performance, and supervise department staff in accordance with company policy. Make recommendations to the Executive Director with respect to staff evaluations, merit pay increases, reprimands, disciplinary actions and terminations.

Reports to: Executive Director.

ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES

The essential duties and responsibilities described below are representative of those an employee encounters while performing the basic functions of the position. While every effort has been made to identify the essential functions of the position, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is an essential function of the position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

1. Primary responsibility is to provide an interesting, creative and rewarding social atmosphere throughout the property and promote resident participation through regularly scheduled high- quality activities, excursions, special events, guest speakers, movie showings, exercise sessions, establishment of clubs, games, art and creativity opportunities, educational classes and other such activities.

1. Ensure activities and events acknowledge and meet the cultural, religious and ethnic diversity and interests of the residents.
2. At WellQuest Living Communities (non-CCRC), personally meet with each new resident within thirty (30) days of move-in to ensure completion of a “Life’s Journey Assessment”, if applicable.
3. At CCRC communities, ensure that within thirty (30) days of move-in, the resident’s New Resident Profile has been reviewed so that the interests and hobbies of all new residents are addressed.
4. Ensure that the department is staffed and activities and/or excursions are planned seven days a week. This position may be required to regularly work weekends.
5. Create, develop, promote, coordinate, schedule, administer and attend two excursions per calendar week. The expectation is one excursion will occur on a weekday and the other will occur on a weekend date. There shall be no less than eight (8) excursions per calendar month.
6. Create, develop, promote, coordinate, schedule, administer and attend one Grand Excursion per calendar quarter. The Grand Excursion may be a combined trip with the WellQuest Living communities in the area and may be planned by the Activity Department.
7. All excursions involve research of future excursions; booking of all events; making reservations; purchasing tickets for events, following up with venues for confirmation; meeting contacts; establishing pricing for excursions; previewing venues; preliminary drives of excursion routes; anticipating and meeting comfort needs of residents during excursions; creating and distributing all excursion brochures; developing excursion registration materials; confirming with scheduled drivers, supplying any addresses needed.
8. Create and distribute Excursions brochure with the assistance and approval of the Regional Director of Excursions (if applicable) and Executive Director.
9. Create, develop, promote, coordinate, plan and attend all Special Events held at or hosted by the Community.
10. Coordinate a “Mixer” event with other Activity Directors in the area on an occasional basis.
11. Actively encourage resident participation in all excursions, special events and activities.
12. Actively engage in residents’ activities through personally leading activities no less than five (5) hours per week.
13. Hire, evaluate, coordinate, motivate, monitor performance and supervise department staff in accordance with company policy. Make recommendations to the Executive Director with respect to staff evaluations, merit pay increases, reprimands, disciplinary actions and terminations.
14. As directed, plan, schedule, prepare and conduct staff in-services.
15. Possess the ability, licensure and willingness to drive community’s vehicles.
16. Coordinate and schedule transportation needs of the residents. Schedule community drivers to meet these needs, if applicable.

1. Responsible for ensuring the community’s vehicles are maintained in accordance with manufacturer’s recommendations and as needed.
2. Understand and ensure compliance with all Federal (Title 22) and state regulations concerning the department.
3. Monitor compliance with Department’s budget through the effective and timely completion of Monthly Spend Downs.
4. Ensure compliance with all of company’s policy and procedures for proper use of Petty Cash in conjunction with performance of job duties.
5. Ensure all necessary vendor/entertainer check requests are completed accurately and timely and in accordance with all company policies and procedures. This includes the timely and accurate completion of W-9 submissions from the vendor/entertainer.
6. Ensure knowledge remains current regarding senior activities through completion of continuing education courses and networking opportunities with other community professionals.
7. Support the Executive Director in referral source development efforts, work cooperatively with Community Marketing Directors and assist with marketing events held at the community to build the census of the property.
8. Develop, implement and manage a “New Resident Welcome” program at the community.
9. Develop, implement and manage a “Resident Birthday” program at the community.
10. Develop, recruit, manage and schedule Community Volunteers. Complete and maintain all required logs and paperwork associated with the Community’s Volunteer Program.
11. Ensure that a Resident Council Meeting is held each month.
12. Accurately and timely perform of all clerical work connected with the position (e.g., Monthly Activity Calendar, Quarterly Excursion Calendar, Community Newsletter).
13. Assist with set-up of special events.
14. Aid in community marketing effort through demonstrated proficiency and willingness to conduct community tours, participation in all required marketing events and through positive/friendly interaction with all potential residents, family members and referral sources.
15. Arrange for coverage of job duties within the department during employee absences either through delegation or personal completion of duties.
16. Participate in daily “Stand-Up” meetings to communicate key issues within the department.
17. Encourage teamwork through cooperative interactions with co-workers and other departments.
18. Support a positive and professional image through actions and dress.
19. Maintain a safe and secure environment for all staff, residents and guests, following established safety standards.
20. Perform other duties consistent with position and/or as assigned by the Executive Director.