Shop Manager

POSITION SUMMARY

The Shop Manager is a critical leadership role responsible for the daily operations of our maintenance and repair facility. You will oversee a team of technicians, ensuring all fleet vehicles and equipment are maintained and repaired safely, efficiently, and to the highest standards. Your focus will be on driving shop productivity, managing budgets, and implementing best practices to minimize downtime and support our regional transportation operations.

KEY RESPONSIBILITIES

• Daily Operations: Manage all shop activities, including scheduling, workflow, and resource allocation to ensure timely and quality service for our fleet.
• Team Leadership: Lead, mentor, and develop a team of diesel mechanics and technicians. You'll conduct performance reviews, provide technical guidance, and foster a culture of safety, accountability, and continuous improvement.
• Safety and Compliance: Champion a safety-first environment. Ensure all maintenance and repair work is performed in full compliance with company policies, DOT (Department of Transportation), and OSHA regulations.
• Budget Management: Monitor and control the shop's budget, including expenses for labor, parts, and supplies. Implement cost-saving initiatives without compromising on quality or safety.
• Inventory Control: Oversee the parts inventory system, ensuring proper stock levels and efficient use of resources.
• Performance Reporting: Track key performance indicators (KPIs) such as repair turnaround time, labor efficiency, and asset uptime. Provide regular reports to senior management.

EDUCATION QUALIFICATIONS / REQUIREMENTS

• Education: A high school diploma or GED is required. An Associate's or Bachelor's degree in Automotive Technology, Diesel Mechanics, or a related field is preferred.
• Experience: At least 5 years of experience in fleet maintenance, heavy-duty truck repair, or a related field, with at least 2 years in a leadership or supervisory role.
• Certifications: Professional certifications such as Automotive Service Excellence (ASE) or other relevant technical certifications are a plus.
• Knowledge: Strong knowledge of diesel engines, truck systems, diagnostics, and preventive maintenance programs. A solid understanding of DOT and OSHA regulations is essential.

DESIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Leadership: Proven ability to lead and motivate a technical team in a fast-paced environment.
• Problem-Solving: Excellent analytical and problem-solving skills to diagnose complex maintenance issues and implement effective solutions.
• Communication: Exceptional verbal and written communication skills to interact with your team, drivers, and senior management.
• Organizational Skills: Strong ability to manage multiple priorities and maintain a highly organized and efficient shop environment.
• Technical Acumen: Hands-on experience with truck maintenance and repair, with the ability to provide expert guidance.
• Computer Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with industry-specific software, such as fleet management systems, dispatching software, or diagnostic programs.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

• Standing & Walking: You'll be on your feet for most of the day, supervising operations and assisting your team.
• Lifting: Ability to lift and carry objects weighing up to 50 pounds.
• Mobility: Regularly required to bend, stoop, climb, and kneel to inspect vehicles and navigate the shop environment.
• Communication: Must be able to talk and hear over loud shop noise.

Working Environment:

• The role is performed in a truck maintenance and repair shop. You will be exposed to vehicle fumes, noise, and machinery.
• You must be able to wear all required personal protective equipment (PPE), including safety shoes, glasses, and hearing protection.
• The position may require you to be on call for emergencies.