Community Health Worker

COMMUNITY HEALTH WORKER (CHW)

SUMMARY:  The Community Health Worker is responsible for: the assessment of the social, emotional, and environmental needs of participants; the development of participant service plan, service arranging, follow up and monitoring, reassessment,  and coordination of In-Home, transitional, and other supportive services. The Community Health Worker role supports participants’ independence in the community which may include transition support, coordinating services, and on-going organization for those served.

REQUIRED DUTIES AND RESPONSIBILITIES:

• Attend in-home participant meetings and other community based appointments.
• Conduct comprehensive assessments for participants.
• Support participant through residential transitions by providing coordination and support services.
• Work with family members and other volunteer caregivers to maximize available services to the participant.
• Develop a plan of care identifying needed services, supports, and interventions in collaboration with team.
• Arrange and coordinate delivery of needed services (utilizing natural supports and community resources).
• Monitor participant Person Centered Service Plan to assure delivery of needed services.
• Evaluate and modify Person Centered Service Plan as required.
• Assist other care managers with questions resulting from reassessments and other situations.
• Participate in regular staff meeting and training events.
• Participate in community events to teach, assist, advocate, and forge community partnerships to manage needs not addressed by natural supports or in-home service providers.
• Document accordingly to assure compliance with MDHHS and other regulatory requirements.
• Document accordingly to assure funding and billing requirements are efficiently maintained.
• Perform other duties as assigned.
• Maintain regular and punctual attendance.
• Perform other duties as assigned by the supervisor or CEO consistent with the employees skills and Agency needs.

Qualifications: The individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: 

• Minimum of an Associate's degree in a social services field is preferred.  Will consider relevant experience.
• Minimum of two years Care Manager Experience.
• Experience in the health care system and the field of aging.
• Scheduling experience.
• Strong computer fundamentals and proficiency with Microsoft Office products. 

Language Skills:  Possess the ability to read, analyze and interpret information. Possess the ability to respond to inquiries or complaints from staff and vendors. Possess the ability to effectively present information to management and staff.

Mathematical Skills:  Possess the ability to work with mathematical concepts and apply concepts such as fractions, percentages, ratios and proportions to work situations.

Reasoning Ability:  Possess the ability to define problems, collect data, establish facts and draw valid conclusions based on information.

Other Skills & Abilities:

• Manage time and work well with people on an individual basis.
• Organize and access office files.
• Accurately enter and retrieve information from a computer.
• Sit for long periods of time.
• Must maintain confidentiality regarding participant information.
• Detail oriented regarding numbers and able to perform job duties with accuracy.
• Must have experience working with computers and learning new software programs.
• Possess effective communication skills.
• Work as part of a team 

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to sit and use hands and fingers, handle or use objects, tools or controls. The employee is occasionally required to stand and walk.

The employee will have to occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.