What are the responsibilities and job description for the Counter Sales and Customer Service Representative position at Welders Supply of Louisville?
Benefits:
- Health insurance
- Vision insurance
- 401(k)
- 401(k) matching
- Dental insurance
Welders Supply & Gases is hiring a Counter Sales and Customer Service Representative at our Elizabethtown, KY location.
We’re looking for a dependable, customer-focused teammate to help customers find the welding supplies, equipment, and gases they need while supporting daily store and warehouse operations.
WHY JOIN WELDERS?
- Be part of an established company serving our community since 1948
- Help grow our Elizabethtown location
- Learn products and skills you can build a career around
- Enjoy a varied workday with customer interaction and hands-on tasks
- Medical, dental, and vision insurance options
- Paid time off and paid holidays, subject to eligibility requirements
- 401(k) with company match
- Annual safety-shoe allowance
WHAT YOUR DAY LOOKS LIKE
You’ll assist customers at the counter and by phone, process orders, and help keep our store, warehouse, and cylinder dock stocked and organized. Your responsibilities will also include:
- Helping customers purchase and order gases, welding equipment, and industrial supplies
- Understanding customer needs and recommending appropriate products and accessories
- Answering questions, checking order status, and helping resolve customer concerns
- Processing cash and charge-account transactions accurately
- Entering orders and maintaining accurate customer account information
- Processing cylinder purchases, returns, and exchanges
- Receiving incoming stock and picking, packing, and preparing outgoing orders
- Loading and unloading products and gas cylinders
- Keeping shelves stocked, pricing labels accurate, and inventory organized
- Maintaining clean and orderly store, counter, and warehouse areas
- Working with teammates to provide dependable customer service
WHAT YOU BRING
- A friendly, professional approach to customer service
- Strong verbal and written communication skills
- A willingness to learn our products and systems
- Attention to detail when handling orders, payments, and inventory
- A dependable work ethic and ability to work with a team
- High school diploma or equivalent
Customer service, inside sales, or counter sales experience is a plus. Knowledge of welding, gases, or safety supplies is helpful, but industry experience is not required. We will train you!
PHYSICAL REQUIREMENTS
This is an active position that combines customer service with warehouse and cylinder-handling duties. You must be able to:
- Frequently lift 50–75 pounds
- Maneuver cylinders weighing more than 100 pounds using proper rolling methods, carts, and other appropriate equipment
- Stand for prolonged periods, up to eight hours
Salary : $18 - $21