What are the responsibilities and job description for the Piano Delivery / Mover and Customer Service position at Welch Music Co.?
Job Title: Piano Delivery & Mover (Training Provided)Job Summary
We are seeking a reliable, physically capable Piano Delivery & Mover to assist with the safe delivery, setup, and moving of customer pianos. This role includes hands-on moving work in customers’ homes and occasional support with customer service inside the store. Training will be provided, and the ideal candidate will be committed to safety, professionalism, and careful handling of high-value instruments.
Key Responsibilities
- Assist with piano deliveries, including loading/unloading and safe transport to customer locations.
- Help move pianos within customer homes (including stairs, narrow hallways, and tight access areas) using proper moving techniques and equipment.
- Ensure pianos are handled carefully to prevent damage during transport and placement.
- Follow all company safety procedures and use required protective equipment and moving tools.
- Provide professional, courteous support to customers during delivery and moving services.
- Help with store customer service tasks as needed (e.g., answering questions, assisting customers, supporting daily operations).
- Maintain a clean and organized work area, vehicle, and equipment.
- Report any issues, damage, or safety concerns to a supervisor immediately.
Physical Requirements
- Must be able to lift safely over 100 pounds and perform frequent physical tasks associated with moving pianos.
- Must be able to load/unload and maneuver instruments using appropriate lifting techniques and tools.
- Must be able to stand, walk, push/pull, and work in varied conditions (including climbing stairs).
- Manual dexterity and the ability to handle delicate equipment with care.
Training & Qualifications
- Training will be provided on piano moving techniques, handling, and safe procedures.
- Previous experience moving heavy items, furniture, or specialty equipment is a plus, but not required.
- Willingness to learn and follow instructions carefully is essential.
Customer Service Expectations
- Maintain a respectful, professional demeanor with customers both in-store and during deliveries.
- Communicate clearly and assist customers with questions and needs when scheduled for in-store support.
Requirements
- Reliable transportation or ability to report to work as scheduled.
- Strong work ethic, punctuality, and attention to safety.
Preferred Skills (Optional)
- Experience with heavy lifting, furniture moving, warehouse work, or equipment handling.
- Familiarity with basic tools and moving equipment.
- Customer-focused attitude and comfort interacting with the public.
Working Conditions
- Delivery and moving work may involve exposure to stairs, tight spaces, weather (during loading/unloading), and physically demanding tasks.
- Work may require early mornings, weekdays, weekends, and/or extended hours depending on delivery schedules.
Scheduling Note (Added)
- The company will work around school hours and coordinate scheduling to support school availability.
Pay: $10.00 - $11.00 per hour
Benefits:
- Flexible schedule
- Paid training
Work Location: In person
Salary : $10 - $11