What are the responsibilities and job description for the Customer Service Representative (CSR) position at Weitsman Recycling Upstate Shredding?
JCustomer Service Representative
Employment Type: Full Time| On-Site
Industry: Recycling, Transportation, Environmental Services
Join a team that values service, accuracy, and professionalism.
Weitsman Recycling is looking for a reliable and customer-focused Customer Service Representative (CSR) to serve as a key point of contact at our recycling facility.
As a CSR, you’ll support front-office operations, handle transaction processing, and ensure a positive experience for our customers and vendors. The schedule includes weekends and up to 50 hours weekly Mon - Sun..
Key Responsibilities:
- Greet and assist customers and vendors in a courteous, professional manner
- Process transactions, invoices, and documentation accurately and efficiently
- Answer multi-line phones and respond to email inquiries
- Coordinate with scale operators, truck drivers, and yard staff to support daily workflow
- Maintain a clean, organized front desk and office environment
- Assist with administrative tasks including filing, data entry, and scanning
- Cross-train in other administrative roles for team support
Qualifications:
- Minimum 2 years of customer service or administrative experience; industrial or logistics setting preferred
- Strong communication, multitasking, and time management skills
- High attention to detail and commitment to accuracy
- Proficiency with Microsoft Office (Word, Excel, Outlook)
- Ability to work in a high-volume, fast-paced environment
- High school diploma or GED required
Why Join Us?
- Competitive hourly pay
- Part time schedule with consistent hours
- PTO
- Team-oriented environment with training and growth opportunities
- Company stability with a strong reputation in the recycling industry
Apply today to become part of a company that values hard work, integrity, and customer service excellence.
We are an Equal Opportunity Employer and committed to workplace safety and diversity.
Company Website
https://www.upstateshredding.com/metal-yards/rochester/
Pay Range
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $19 - $21