What are the responsibilities and job description for the National Account Manager position at Weitron Refrigerants?
Company Description
Weitron is a global leader in providing dedicated and customized cooling solutions across 360 degrees of service. Our teams take personal responsibility to deliver results that solve critical food and cooling infrastructure challenges, redefine environmentally sustainable industry practices, and inspire innovation. Many of the world’s largest grocery providers, automotive retail brands, and air conditioning manufacturers partner with Weitron to deliver products and services to solve core business initiatives. We are problem solvers that turn obstacles into opportunities for our partners. Our responsive and agile teams thrive in a fast-paced environment and allow us to provide solutions to customers who range from Fortune 500 companies to small owners in our local communities.
Role Description
This is a full-time, on-site National Account Manager role based in Newark, DE. The National Account Manager will be responsible for building and maintaining strong partnerships with Weitron’s key national clients, supporting and anticipating their needs and acting as a trusted advisor on matters of product selection and best practices. This role requires close collaboration and partnership cross-functionally with Weitron’s production, logistics, and customer service teams. The National Account Manager can expect to travel up to 60%.
Key Responsibilities
Identify and Pursue New Opportunities
- Develop and execute acquisition strategies by identifying growth opportunities and creating tailored solutions that address customer pain points
- Collaborate cross-functionally with internal teams to develop new products and programs based on customer feedback
- Build and maintain a robust, healthy sales pipeline
Build and Maintain Strong Long-Term Relationships with Key Accounts
- Develop strategic account plans by assessing customer needs, identifying pain points, and designing effective solutions
- Partner with internal teams to monitor overall account performance, refining strategies with agility and data-driven insights
- Serve as a trusted advisor by providing guidance on product selection, industry best practices, and value-added solutions aligned with customer operational needs
- Maintain proactive communication with customers and distribution partners to understand demand trends, inventory cycles, and market dynamics
- Lead internal coordination to resolve issues related to product quality, delivery, or performance, while maintaining client confidence
- Manage day-to-day customer needs, including pricing and promotional updates, order processing and tracking, and training support
- Identify and implement improvements to sales processes and customer engagement strategies, leveraging customer feedback and market insights to enhance the overall client experience
Develop Industry Expertise and Market Awareness
- Build a strong understanding of the refrigerant industry value chain, including suppliers, channel partners, and end customers
- Stay current on market dynamics, including competitor activity, regulatory changes, and product innovations
- Provide market intelligence and insights to the pricing and promotions team to support and strengthen Weitron’s competitive positioning
- Develop a deep understanding of Weitron’s core competencies, manufacturing processes, and quality standards
Travel Requirements: 50 – 60 %
Qualifications
- 5–7 years of progressive experience in sales and marketing, preferably within an industrial or manufacturing environment
- Bachelor’s degree in business or a related field, or equivalent relevant industry experience
- Strong communication and interpersonal skills, with the ability to effectively engage a diverse range of clients
- Demonstrated resilience and adaptability, with the ability to pivot and navigate evolving challenges and opportunities
- High level of accountability and ownership, with a proactive approach to problem-solving, follow-through, and delivering results aligned with company objectives
Preferred Qualifications
- Master’s degree in business administration (MBA), Marketing, Communications, or a related field
- 2–3 years of leadership or managerial experience within a sales organization
- Experience in commodity markets and/or the chemical manufacturing industry