ERP Administrator

ERP AdministratorHybrid- Gurnee, Illinois Who We Are: Purpose Built Brands, rooted in a legacy dating back to Weiman, stands as a pioneer in crafting top-tier products for specialty surfaces. Our beloved brands, including Weiman, Goo Gone, Green Gobbler, BioKleen, Gonzo, Magic, Wright’s, Stone Care International, Urnex, Five Star, and Micro-Scientific, are preferred choices among consumers and seasoned professionals alike.At PBB, we seek to hire employees who bring a level of engagement, drive, and performance that pushes business forward. We work together and are motivated by positive results, while continuously thriving in a scrappy environment. We believe our greatest assets are the talented and passionate employees who are motivated by our purposeful work. Our company may be 60 years old, but the real growth is just getting started.The Role:The ERP Administrator is responsible for managing, maintaining and ensuring the Enterprise Resource Planning (ERP) system operates efficiently and meets the business needs. They facility reliable performance, data integrity, and security of the ERP system. The ERP administrator will develop departmental processes, policies, and procedures to ensure best practices in the administration and processing of ERP data. They will identify business problems, analyze and document business requirements, and contribute to the implementation of technology improvements. What You Will Do:Manages day-to-day support of the systems for the business users. This includes mass updates, ad hoc reports, and training.Analyzes, resolves, and documents system changes needed because of defects, enhancements, incidents, missing requirements or other root causes.Creates training materials and trains end users on ERP Functions.Analyzes and documents business processes and requirements for the business functions.Responsible for delivery of small IT projects and a team member on larger IT Projects.Provides business consulting support to end-users.Identifies issues and leads resolution efforts. Escalates issues appropriately.Works under general direction within a clear framework of accountability.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. What You Will Bring:Ability to engage effectively with business staff, using a customer centric approach, to support the day-to-day usage of the systems.Experience documenting processes using both workflow diagrams, data flow diagrams and process documentation. Data analysis skills using Excel pivot and basic SQL queries.Experience with a Tier 2 Manufacturing ERP (Syspro, Dynamics, QAD, Epicor) is a plus.Possess strong problem-solving skills.Excellent verbal and written communication skills.1-3 years of relevant experience in IT Help Desk and ERP Administration in a manufacturing or distribution company.3-5 years of experience working with a Tier 2 Manufacturing ERP (Syspro, Dynamics, QAD, Epicor).Experience documenting business and system processes. Excellent written and verbal communication skills.Bachelor’s Degree, Computer Science, or equivalent experience.Benefits:PBB offers a wide range of benefits because we understand no two employees are the same. We want our employees to feel empowered to set their day up for success, whether that's in the office or remote.What We Offer:Flexible work options (fully remote, hybrid, onsite)Generous paid time offCompetitive salaries and bonus incentives401K company matchCompetitive medical, dental, & vision insurancePet insuranceAnnual fitness stipendUnmatched employee discount on all productsSummer HoursLinkedIn learning membership