Demo

Performance Improvement Specialist

Weill Cornell Medicine
York, NY Full Time
POSTED ON 4/17/2026
AVAILABLE BEFORE 5/15/2026
Title: Performance Improvement Specialist

Location: Upper East Side

Org Unit: Administration

Work Days

Weekly Hours: 35.00

Exemption Status: Exempt

Salary Range: $83,900.00 - $100,700.00

  • As required under NYC Human Rights Law Int 1208-2018 - Salary range for this role when Hired for NYC Offices

Position Summary

This role tracks metrics for high-priority quality and patient safety projects and initiatives at the level of Weill Cornell Medicine in order to improve the quality of care, raise patient satisfaction, lower the rate of medical error, and reduce the risk of liability.

Job Responsibilities

  • Meets with providers, as well as practice managers, supervisors, and staff to understand workflows and gather information to develop appropriate interventions.
  • Develops guidelines for various quality and patient safety projects and initiatives in collaboration with the quality and patient safety team and departments/divisions.
  • Standardizes provider documentation of review and communication of high-priority clinical policies and guidelines.
  • Measures baseline performance on quality and patient safety priorities and collaborate internally to generate reports from Epic.
  • Generates process maps at the practice level, including detailed workflows around specific follow-up tasks and ownership of those tasks. Assigns responsibility as appropriate.
  • Through automated reports and manual review of charts, generates reports at the practice and provider levels with metrics on performance.
  • Reports metrics to providers, including rates of non-compliance with high-priority clinical policies and guidelines.
  • Build relationships with physicians and practice managers.
  • Identifies opportunities for process redesign, leads small tests of change, and follows metrics in real time for evidence of improvement. Sustains successful changes.

Education

  • Bachelor's Degree

Experience

Master's Degree or Project Management Professional (PMP) Certification preferred

5 years of increasing levels of experience and responsibility in healthcare.

2 years of experience with quality and performance improvement..

Ability to work with and effectively communicate with clinical staff and physicians.

Strong organizational and planning skills.

Proficient with Tableau, Microsoft Word, Excel and PowerPoint applications.

Knowledge, Skills And Abilities

  • Previous experience with data mining and data analytics.
  • Demonstrated excellent verbal and written communications, and interpersonal skills.
  • Strong background in developing trust and confidence in relationships with cross-functional teams.
  • Demonstrated presentation skills.

Licenses and Certifications

Working Conditions/Physical Demands

Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of "any person, any study." No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply. Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans' Readjustment Assistance Act (VEVRRA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.

To apply, visit https://jobs.weill.cornell.edu/NY/job/New-York-Performance-Improvement-Specialist-NY-10065/1382549000/

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Salary : $83,900 - $100,700

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