What are the responsibilities and job description for the Assistant Store Manager position at Weigels Inc.?
Company Description Weigel’s Inc. is a family-founded convenience store company that has served East Tennessee communities for over 90 years. The organization is built on strong family values, a supportive culture, and a focus on providing customers with fresh coffee, quality dairy products, and clean, well-maintained stores. Associates take pride in delivering an excellent customer experience through high product standards and store cleanliness. Weigel’s continues to grow across East Tennessee, offering team members flexible schedules, structured job training, and clear opportunities for career development.
Role Description The Assistant Store Manager is a full-time, on-site role based in Knoxville, TN, supporting daily store operations and team leadership. This position assists with supervising associates, coordinating shift activities, and ensuring that customers receive friendly, efficient service. The Assistant Store Manager helps maintain store cleanliness and organization, oversees inventory and merchandising, and supports efforts to prevent loss and protect company assets. Day-to-day responsibilities include monitoring store performance, resolving customer issues, coaching team members, and upholding company policies and standards. The role also contributes to achieving sales goals, promoting a positive work environment, and modeling Weigel’s values in all interactions.
Qualifications
- Strong customer-focused skills, including Customer Satisfaction and Customer Service.
- Effective Communication skills for interacting with customers, team members, and leadership.
- Experience or aptitude in Store Management, including supervising staff and overseeing operations.
- Knowledge of Retail Loss Prevention practices to minimize shrink and protect assets.
- Previous retail, convenience store, or hospitality experience preferred.
- Ability to work flexible hours, including evenings, weekends, and holidays as needed.
- Basic math and cash-handling skills, with attention to accuracy and detail.
- High school diploma or equivalent required; additional training or education in business or management is a plus.
- Ability to stand for extended periods and perform light to moderate physical tasks, such as stocking and cleaning.