What are the responsibilities and job description for the Weigels Auto Spa - Crew Member (FT or PT) position at Weigel's?
Crew Member (FT or PT) – As a Crew Member, you can boost your hourly wage through our unlimited commission program. The more you sell, the more you earn. By following our proven sales process and delivering top-tier customer service, you’ll unlock career growth and unlimited earning potential.
Daily responsibilities include, but are not limited to:
All employees, including management, will participate daily in the needs of the wash site. This includes, but not limited to, Loading Cars, Prepping Cars, Dumping Trash, Sweeping Parking Lot, Selling Memberships, Assisting Customers in The Vacuum Area, Pay Station, Office, Tunnel Cleaning, Trench and Pit Cleaning, and any other area of cleaning or customer interaction as necessary.
Crew Member (FT or PT) – Will embrace and follow the Company’s Core Purpose and Core Values. Will welcome development feedback weekly from site leadership. Will follow daily activities laid out in this document.
Pay Rate: $13.00 hourly plus Commission.
Crew Member (FT or PT) – As a Crew Member you are our front-line customer advocates. Ensuring they receive a best-in-class wash and Superior Customer Service Experience. Your daily tasks include but are not
limited to the following:
• Assisting Customers at Pay Stations.
• Assisting Customers in the Vacuum area.
• Follow Company guidelines to ensure the customer’s vehicles are properly prepped.
• Follow Company guidelines to ensure the customer’s vehicle is properly loaded.
• Assist Customers in the Office.
• Assisting with all site cleaning activities. Including Landscaping areas, Parking Lot, Tunnel, Trench, Pit, Office, Pay Station Areas, Maintenance Room, Driveway, and any other area management instructs.
• Assist with basic mechanical necessities in the mechanical room and tunnel.
• Follow Company guidelines regarding the Damage Claim Process.
• Follow Company guidelines regarding our Cleaner/Towel Program.
• Follow all Company guidelines regarding the Point of Sale.
• Process Open/Closing/Weekly PM Checklists.
• Adhere to any Company Initiatives.
• Follow Company Guidelines regarding Uniform Dress Code Policy.
• Follow Company guidelines regarding the Time Clock / PTO Policy.
• Follow Company guidelines regarding our Rewards Program including assisting customers initializing their account as well as linking their wash package.
• Follow Company guidelines regarding our Safety Policy.
• Follow Company guidelines regarding our Code of Conduct Policy.
• Follow our Have Fun and Excell Policy. Have Fun, you’re washing cars after all.