What are the responsibilities and job description for the Regional Maintenance Supervisor position at Weidner Apartment Homes?
Position Summary
As a Regional Maintenance Supervisor, you are responsible for providing high quality maintenance to all assets within the region. This role must exhibit a high level of maintenance knowledge with the skill set to lead a service team. This associate must be willing to travel within their specified region. A successful Regional Maintenance Supervisor is able to manage their time effectively, is detail oriented, a trustworthy team player, and takes pride in their work. In addition, this position needs to be accountable and attentive to provide excellent customer service skills when interacting with residents, associates and vendors.
Primary Responsibilities
Qualifications:
As a Regional Maintenance Supervisor, you are responsible for providing high quality maintenance to all assets within the region. This role must exhibit a high level of maintenance knowledge with the skill set to lead a service team. This associate must be willing to travel within their specified region. A successful Regional Maintenance Supervisor is able to manage their time effectively, is detail oriented, a trustworthy team player, and takes pride in their work. In addition, this position needs to be accountable and attentive to provide excellent customer service skills when interacting with residents, associates and vendors.
Primary Responsibilities
- Prepare and supervise apartments for occupancy including but not limited to: painting, drywall repair, trash out, mechanical, plumbing, and electrical repairs
- Perform and assign service requests for residents daily and timely
- Perform and oversee system repairs on electrical, plumbing, boilers, hot water heaters, HVAC systems, appliances, etc
- Perform and oversee detailed work with carpentry, drywall repairs and interior/exterior painting, etc
- Clean and supervise pools as needed, monitor chemical balance, maintain logs as required by city ordinances, when applicable
- Perform pre-move out inspections with Community Director, timely
- Schedule timely completion of make-readies and service requests with maintenance staff and vendors
- Ensure daily grounds maintenance of the property is addressed including picking up and disposing of all trash, pet defecation removal, maintain pet waste stations, and sweeping walkways
- Manage and complete property improvements and preventive maintenance scheduled tasks, promptly
- Maintain accurate documentation of all replacements and on-site purchases, including product warranty information
- Prioritize service responsibility for all maintenance and housekeeping associates daily and complete duties as needed
- Manage vendor relationships for best pricing, quality and service
- Reorder inventory supplies as necessary within the property’s budget parameters
- Must take part in the on-call rotation, as scheduled/needed
- Must use personal vehicle to respond to service requests and pick up supplies as needed
- Ensure market ready apartments, common areas and amenities are clean and maintained daily to Weidner’s quality standards
- Assist team with distributing resident correspondence and notices while maintaining privacy of confidential and sensitive information
- Accompany vendors to vacant and/or occupied units, as needed
- Monitor supplies and maintain equipment
- Ensure maintenance shop/custodial area is clean, organized, and professionally presentable at all times
- Follow all company key logging and storing procedures
- Regular and effective communication with Community Director and Regional Maintenance Director
- Promote safety and use of Personal Protective Equipment (PPE) to minimize exposure to hazards that cause workplace injury and illness
- Inspect, respond to, and follow up with safety issues, accidents, liabilities and emergency situations immediately
Qualifications:
- Top performer in onsite maintenance operations
- Strong mechanical aptitude required
- Able to lift and carry up to 80 pounds, climb ladders and climb multiple flights of stairs at a time
- Able to use appliance dolly, push/pull up to 200 pounds
- Able to work outdoors in all weather conditions
- Able to be on feet constantly for entire work shift, if applicable
- Knowledge of electrical, plumbing, carpentry, swimming pool maintenance, appliances, building systems, irrigation systems, and HVAC systems
- HVAC, CPO, EPA certification desired
- Industry designations, CAMT desired
- Complete tasks in a safe and efficient manner
- Ability to work in a fast-paced environment with strong motivation to learn & contribute on a daily basis
- Able to give professional directions clearly in person, over the phone, email, and text
- Experienced in Microsoft products preferred (Word, Excel, PowerPoint and Outlook)
- Yardi and Paycom experience preferred; Willing and able to learn new software programs
- Follow Weidner’s Mission, Vision and Values and comply with all Weidner policies and procedures as well as all Fair Housing, local, state/province, and federal laws
- Prompt, regular attendance; wear company dress code / uniform & maintain professional appearance at all times
- Work effectively and cooperatively in a team environment and/or independently
- Ability to work outside of normal scheduled hours as needed
- Willing and able to be assigned to other Weidner properties as needed
- Working knowledge of English; detail oriented, well organized
- Must agree to a criminal background check and sign an agreement for voluntary drug testing
- Must have access to personal vehicle and/or reliable transportation, at all times
- Driver’s license, vehicle and vehicle insurance must be valid and unexpired at all times and match the country in which associate will work
- Valid and current Passport, ability to travel to US or Canada