What are the responsibilities and job description for the Field Service Engineer position at Weichai America Corp.?
Field Service Engineer – Industrial Power Systems
Company: Weichai America Corp
Location: Illinois or Wisconsin (preferred)
Employment Type: Full-Time
Reports To: Head of Customer Support – North America
Salary: $85,000 - $125,000 USD Annually
Position Summary
Baudouin America is seeking an experienced Field Service Engineer to support our industrial power generation customers across the U.S. Midwest. This role focuses on the commissioning, maintenance, and technical support of Baudouin industrial diesel engines, ensuring reliable performance in demanding applications such as standby, prime, and continuous power systems.
The ideal candidate will bring strong hands-on technical expertise with large-bore diesel engines, an analytical approach to troubleshooting, and a passion for customer support in dynamic field environments.
Candidates must be legally authorized to work in the United States without the need for current or future employer sponsorship. This role requires 30–40% regional travel.
Key Responsibilities
- Perform commissioning, maintenance, and repair services for Baudouin industrial diesel engines and associated systems.
- Troubleshoot and diagnose complex mechanical, electrical, and control-related engine issues using diagnostic tools and software.
- Conduct periodic inspections and preventive maintenance to ensure optimal engine performance and uptime.
- Support OEM partners, distributors, and end-users with on-site technical solutions and recommendations.
- Prepare accurate service documentation including reports, parts requirements, and corrective actions.
- Coordinate warranty inspections, root cause analyses, and feedback with technical and factory teams.
- Provide training and guidance to customers and service partners on engine operation and maintenance best practices.
- Ensure compliance with all Baudouin safety, environmental, and quality standards during field operations.
- Travel regionally (30–40%), with occasional national assignments as required.
- Spanish–English bilingual proficiency preferred
Qualifications
Education Experience
- Associate or bachelor’s degree in mechanical engineering, Diesel Technology, or equivalent technical field.
- Minimum 3–5 years of field service experience with large industrial or power generation diesel engines.
- Experience with CAT, Wärtsilä, Cummins, MTU, or MAN engines highly preferred.
- Working knowledge of electronic control systems, fuel systems, turbochargers, and cooling systems.
Technical Competencies
- Proficient with electronic diagnostic tools and engine control interfaces.
- Strong mechanical and electrical troubleshooting ability.
- Ability to read and interpret technical drawings, wiring diagrams, and service manuals.
Professional Attributes
- Customer-focused approach with strong communication and reporting skills.
- Ability to work independently with minimal supervision in field environments.
- High sense of responsibility, professionalism, and commitment to safety.
Additional Requirements
- Must be authorized to work in the United States.
- Valid U.S. driver’s license and clean driving record.
- Ability to travel extensively within Illinois and Wisconsin, with flexibility for other regions as needed.
What We Offer
- Comprehensive benefits including health, dental, and 401(k).
- Company-provided laptop, and diagnostic tools.
- Continuous technical training and certification opportunities.
- A collaborative environment within a globally respected engine manufacturer.
About Baudouin
Founded in 1918, Baudouin designs and manufactures high-performance diesel engines for marine and power generation applications worldwide. As part of the Weichai Group, Baudouin combines over a century of European engineering excellence with advanced global support. Baudouin America delivers reliable power solutions and dedicated service support across North America.
About Weichai
Founded in 1946 and headquartered in Weifang, China, Weichai is a global industrial power-systems group under Shandong Heavy Industry. It operates across engines, transmissions, axles, commercial vehicles, construction and agricultural machinery, marine/off-highway systems, and emerging new-energy powertrains. The group serves over 150 countries with 100,000 employees and annual revenue exceeding RMB 300 billion (~US$40 billion).
At Weichai America Corp., we are committed to creating an inclusive environment where everyone is valued and respected. We celebrate diversity and are proud to be an equal opportunity employer. We make hiring decisions based on qualifications, experience, and business needs. We do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status.
Weichai America Corp. is a drug-free workplace. All candidates will be required to undergo and successfully pass a drug screening and background check as part of the hiring process.
Salary : $85,000 - $125,000