What are the responsibilities and job description for the IT HELP DESK SPECIALIST position at WEG TRANSFORMERS USA?
Description
WEG: Our Company
Founded in 1961, WEG has become recognized as one of the largest electric machine manufacturers in the world.
Some facts about our company:
- More than 47,000 employees and over 4,700 engineers
- Branches in 42 countries and manufacturing plants in 18 countries
- Over 76 thousand MVA of transformers manufactured annually
- Portfolio of over 1,500 product lines
Why WEG?
We live our values:
- Human Company - We respect and support every individual
- Teamwork – We succeed together
- Efficiency & Flexibility – We adapt and improve constantly
- Innovation & Leadership – We lead with ideas and action
At WEG Transformers USA (WTU), you’ll find more than a job — you’ll find opportunity. We invest in your growth, recognize your contributions, and support your journey every step of the way
- Environmental Responsibility: WEG invests in solutions to reduce carbon emissions and promotes green initiatives such as recycling programs, the use of green chemicals, and energy-efficient systems.
- Social Responsibility: We value human rights, diversity, and personal development. We encourage employee engagement in social activities, focusing on health and education.
- Governance: WEG maintains a structured governance system that promotes transparency, integrity, ethics, and safety. We have a Code of Ethics and an Ethics Channel to ensure compliance and address any concerns.
Role: IT Help Desk Specialist
In this role, you'll provide on-site technical assistance and support to internal users for computer systems, networks, hardware, and software. You'll be responsible for provisioning, installation, configuration, operation, and maintenance of servers and network hardware/software. You'll also lead the planning, design, implementation, documentation, and maintenance of complex and sensitive systems and networks, and participate in technical research and development to foster innovation.
Responsibilities:
- Analyze needs and recommend hardware, network, and software upgrades.
- Lead implementation and maintenance of systems, hardware, and server software.
- Perform daily datacenter system monitoring, verify the integrity and availability of all hardware, server resources, systems, and key processes, review system and application logs, and verify completion of scheduled jobs such as backups.
- Apply IT purchase processes.
- Develop and maintain clear and accurate documentation of IT processes and configurations.
- Provide training to ensure sustainable implementation.
Why Join Us? WEG offers competitive compensation, exciting career opportunities, and excellent benefits, including paid vacation, medical, dental, vision, 401(k), flexible spending accounts, life insurance, and disability.
Apply Today:
- Are you passionate about IT tech support and system administration?
- Do you have an eye for detail?
- Do you want to be part of a growing company?
If you answered "Yes" & meet our qualifications, we invite you to apply today to join our team @ WEG Transformers USA!
https://www.weg.us/careers
Total Rewards:
Benefits:
WEG offers competitive compensation, meaningful and exciting career options, as well as excellent benefits available on your first day, including:
- Paid Vacation & Holidays
- Excellent Medical, Dental, and Vision
- Safe Harbor 401(k) with Match
- Tuition Reimbursement
- Employee Assistance Program (EAP)
- Company paid life & disability insurance.
- Bonus Plan (pro-rated)
We are an Equal Opportunity Employer.
No 3rd Parties, please.
Requirements
Basic:
- Two (2) year computer science degree from an accredited institution with strong knowledge of Windows centric environment, and server and network administration or equivalent combination of education and experience.
- Must be a self-starter, logical thinker, well organized and customer-oriented with strong interpersonal skills.
- Ability to troubleshoot computer systems related problems and perform complex system tests
- Skilled in Microsoft Windows Server management, Microsoft SQL Server administration, VMWare administration, and Cisco network administration.
- Able to work within the WEG Code of Ethics & Values. (WEG Code of Ethics, 4th Edition)
- Legal authorization to work in the United States on a permanent basis. Visa sponsorship is not available for this position.
- Successful candidates will complete an application, talent assessment, on-site interview, drug screen, and background check.
Preferred:
- Experience in SAP end user support is a plus.
- Resides within reasonable commuting distance of Washington, Missouri
- Experience in or understanding of SQL Server administration, Windows Server administration, VMWare administration, and Cisco network administration
Salary : $54,817 - $73,102