What are the responsibilities and job description for the Territory Sales Specialist - Gearing position at WEG Electric Corp?
About the role:
WEG Electric Corp. has a great opportunity for a Territory Sales Specialist to join our team. This role performs support and guidance functions to support customers and outside sales personnel with a focus on delivering an excellent customer experience.
Primary Responsibilities:
- Perform as the primary interface of WEG and guides customers and outside teams through the inner workings of WEG to ensure a positive and complete customer experience.
- Receives and processes (via phone, fax, or email) customer requests and proactively involves all company resources to answer questions to customer satisfaction.
- Responsible to continue to grow in their knowledge of all WEG catalog products to quickly and confidently support requests for customer applications.
- Evaluate and process inquiries to provide pricing, stock availability, necessary modification and/or engineering requirements to ensure the proper product options are presented.
- Receives and processes orders (via phone, fax, or email), verifying all information to support order accuracy, on time delivery, and the customer experience.
- Proactively follow up on opportunities to ensure all customer expectations have been met.
- Oversees all company identified accounts to ensure the customer base continues to support company goals
- Responsible to coordinate with and provide support to an assigned list of outside sales team members, with a focus on removing obstacles to enhance their ability to focus on the growth of new business.
- Responsible to lead the on-boarding process for new customers and develop those accounts until they can transition to a team account.
- Other duties and tasks as assigned.
Education:
- High School diploma and or 1 years of experience supporting customers or outside sales personnel.
Knowledge / training:
- Functional Microsoft Office skills
- Moderate understanding of industry trends, market forces, and customer expectations
- Basic product knowledge and applications
- Proficiency with the product catalog
- Phone etiquette for customer interaction.
Experience:
- 1 years of experience supporting customers or outside sales personnel.
About WEG Electric Corp.
WEG is the largest industrial electric motor manufacturer in the Americas and one of the largest manufacturers of electric motors in the world producing more than 21 million units annually. Founded in 1961, WEG operates mainly in the sector of capital goods, having five main businesses: Motors, Energy, Automation, Coatings Transmission & Distribution, providing global solutions for electric motors, variable frequency drives, soft starters, controls, panels, transformers, and generators. The US corporate office is located in Duluth, GA with manufacturing units in Minnesota, Indiana and Missouri with over 30 thousand employees worldwide. Visit our website to learn more: www.weg.net
We offer a pleasant work environment, competitive compensation and full benefits package. To Apply: All candidates must submit an updated resume and complete our application in order to be considered for this position. Must be authorized to work in the United States. WEG does not offer visa sponsorship for this role.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.