What are the responsibilities and job description for the Sales Associate position at Wee Care Preschool?
Company Description Wee Care Preschool provides preschool and child care services to families in the San Diego area, with a focus on early childhood education and development. The school offers a structured, educational environment designed to support social, emotional, and academic growth. Wee Care partners closely with families to ensure children feel safe, engaged, and supported. Team members are encouraged to contribute ideas that enhance the learning experience and strengthen family relationships. The organization values professionalism, collaboration, and a genuine commitment to children’s well-being.
Role Description This is a full-time remote role for a Sales Associate. The Sales Associate will respond to inbound inquiries from prospective families, provide clear information about Wee Care’s programs and services, and guide caregivers through the enrollment process. The role includes conducting virtual tours and information sessions, following up with leads, and maintaining accurate records in the school’s CRM or enrollment system. The Sales Associate will collaborate with administrative and teaching staff to ensure that family expectations are well understood and that communication is consistent and timely. The position also involves assisting with basic marketing and outreach activities, such as supporting online campaigns, updating standard responses, and gathering feedback from families to help improve services.
Qualifications
- Strong verbal and written communication skills, with the ability to explain programs clearly and empathetically to caregivers and families.
- Experience in sales, customer service, or enrollment advising, preferably in education, child care, or a service-oriented environment.
- Comfort using digital tools and platforms (video conferencing, CRM or database systems, email, and basic office software) in a remote setting.
- Proven ability to manage multiple leads, prioritize tasks, and meet response-time and enrollment goals while maintaining attention to detail.
- Demonstrated commitment to equity, inclusion, and respectful communication with people from diverse backgrounds.
- Ability to work independently in a remote environment while collaborating effectively with on-site and virtual team members.
- High school diploma or equivalent required; additional education in business, communications, or early childhood education is a plus.
- Previous familiarity with preschool, child care, or education services is highly beneficial but not required.