Operations and Training Manager - Burlington

WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and workplaces. WeDriveU operates private shuttle and public transit systems across the U.S serving millions of passenger journeys a year. The company's 5,500 team members operate 4,000 vehicles across 55 U.S. locations, providing safe, reliable and sustainable options as part of a global family of brands serving more than 1 billion bus and rail passengers on four continents. Visit wedriveu.com to learn more about our company, clients and career opportunities.

Job Description

The Operations and Training Manager  will report to the General Manager and assist with all

supervisory duties outlined below. The Operations and Training Manager will work onsite, as

needed, at the client’s location and will actively communicate with the client as well as other

vendors.

Duties And Responsibilities

• Supervise the daily activities of all drivers and oversee the development and implementation of standard operating procedures as directed by the Client and WeDriveU company policies.
• Provides staff leadership by promoting and ensuring safe, efficient and effective
  
  

operations

• Ensure that all transit routes are constantly operating and adequately servicing the
  
  

client’s needs.

• Make logistical coverage/staffing decisions and communicate them effectively to the rest
  
  

of the team (drivers and client management).

• Hire (interviews, road tests, training, etc.), train and develop new drivers.
• Analyze and interpret ridership numbers and suggest route changes accordingly.
• Support the development of company policy and procedures.
• Support the General Manager as needed.
• Additional duties and responsibilities may apply.
  
  

Skills Required And Physical Demands

• Outstanding interpersonal and communication skills.
• Knowledge of Microsoft Office with the ability to prove intermediate to advanced excel
  
  

skills.

• Excellent customer service skills.
• Self-motivated with the ability to prioritize and problem solve.
• Prior knowledge of DMV policies and procedures is preferred but not required.
• Must be able to lift 25 pounds, climb stairs and be on your feet for an extended period.
• Additional skills and physical demands may apply.
  
  

Education And Qualifications

Hard Requirements:

• 3 years' Supervisory experience in Operations Management
• Willingness to participate in the Public Transportation Safety Certification Training
  
  

Program within 90 days of contract start and complete certification within the first year.

Preferred Requirements

• Work experience in public or private alternative transportation demand management
  
  

(TDM) highly desirable

We Offer

Physical Health

• Exceptional Medical, Dental, Vision, and Life Insurance benefits
  
  

Financial Health

• Competitive compensation packages
• 401(k) with 4% employer match
• Financial Wellness Tool
• Commuter Benefits
  
  

Emotional Health

• Employee Assistance Program (EAP)
• Unlimited PTO
• Paid holidays
• Pet & Legal Insurance
  
  

Personal Development

• On-the-job training and skills development
• Internal transfer opportunities for career growth
• Benefits vary by position and location
  
  

WeDriveU is an equal opportunity employer. We celebrate diversity and are committed to

creating an inclusive environment free of discrimination or harassment where thoughts and

ideas of all employees are appreciated and respected. We value excellence and recognize that

by respecting the diverse backgrounds, skills, and perspectives of our workforce, we will sustain

a competitive advantage and remain an employer of choice. We also see diversity as more than

policies; it is imperative for enabling us to attract, retain and develop the best talent available.