University Registrar

The University Registrar is responsible for directing all areas of operations for the Registrar’s office including student registration and records, processing of student grades, producing academic transcripts, collecting, maintaining, archiving, and releasing student records, class schedules, instructional space assignments, graduation clearance, and other related matters.  The University Registrar plans and develops strategies for maintenance and upgrading of the academic information infrastructure.  The University Registrar compiles data, surveys, and reports on enrollment and educational activities for administration, government, and other external agencies.  Provides support and direction for all university campuses (US and International) and reports to the Sr. Vice President for Strategic Enrollment.

Essential Duties and Responsibilities*

Supervision/Oversight/Leadership – 15%

• Responsible for leading, supervising and mentoring full-time and part-time staff including all hiring, performance evaluations, disciplinary actions, professional development, and training
• Coordinates provides leadership for all functions and services of the University’s Registrar’s Office, including the student information system, registration, grading, degree and enrollment verification, academic records managements, transcripts, compliance, articulation, graduation auditing, and awarding of degrees.
• Promotes and maintains effective relationship with faculty, staff, and academic partners across campuses (US and International) and other institutions, collaborating on issues relating to curriculum, university policies, and other areas of registrar responsibilities.
• Supervises, trains, manages, evaluates, and develops staff within the office.
• Establishes and implements short and long range department goals, objectives, policies and operating procedures; monitors and evaluates program effectiveness; evaluates registrar activities as it relates to impact on enrollment.
• Administer departmental budgets, manage revenue and expenses, and ensure the financial viability of programs.

Records and Information Management – 20%

• Provides oversight for integrity and accuracy of student academic record-keeping and transcript production and integrity in compliance with the university’s academic policies and standards.
• Monitors and verifies student enrollment data essential for official internal and external reporting related to academic and student records, including the National Student Clearinghouse, auditors, and accreditors, as needed.
• Provide oversight for evaluating and allocating transfer credits and handle the process of authorizing and receiving transcripts from other institutions.

Registration/Scheduling/Technology – 20%

• Oversees the implementation and effective use of systems for student information, degree audit, and other systems.
• Provides leadership as the key liaison to Information Technology for issues about all services offered by the Registrar’s Office, including the development and maintenance of computerized records and registration systems.
• Provides strategic input and develops recommendations for the implementation of related technology applications in support of enhanced services for students, faculty, and staff.
• Develops and publishes major University information documents including, but not limited to, University Catalogs and class schedules.
• Assist Academic Affairs and Enrollment Management with developing the academic calendar.

Graduation and Credentials – 10%

• Supervises the maintenance of the degree audit system and provide oversight of the monitoring of student’s progress toward degree completion.
• Provide oversight for final conferral of degrees.

Policy and Compliance – 35%

• Oversees the management of policies, processes, and operations of the Registrar’s Office and provide leadership, innovation, vision, and accountability for the management of all records, registration policies, and service that support student success.
• Ensure compliance with federal and state regulations (e.g., FERPA) and provide reports to support institutional decision-making.
• Recommends and participates in the development and implementation of university policies and procedures regarding student registration, records, class schedules, instructional space scheduling, residency requirements, and graduation requirements.  May serve or university planning and policy-making committees or taskforces.
• Oversees training, development, and maintenance of procedure manuals, regulations, and systems with the Registrar’s office for the university community.

Secondary Duties and Responsibilities*

• Participate in taskforces and committees both internal to Webster and via associations.
• Represent Enrollment Management leadership as needed

*Any one position may not include all of the duties listed, nor do the examples necessarily include all of the duties performed.

Days 8:30a-4:30p with occasional evening and weekend hours.  Position is primarily based at the Webster Groves campus with the option for on-site flexible.

Qualifications:

• Master’s Degree; Bachelor’s Degree plus experience can substitute

• Seven years of experience in Registrar, Enrollment Management and/or student services/advising with at least 4 years of progressively responsible management, leadership, administrative, supervisory, professional experience.

Functional/Technical Skills*

• Experience in understanding, interpreting, and implementing FERPA regulations and experience on issues on the protection of confidential student records.
• Extensive knowledge of registrar functions, technology, and systems.
• Demonstrated knowledge of the rules, regulations, and laws regarding student records
• Demonstrated strong analytic and problem-solving skills with creative mindset to enhance models and processes.
• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Ability to supervise and manage team members and operations
• Attention to detail and ability to deliver high quality work.
• Ability to handle multiple assignments of various durations
• Ability to work as an effective team member, and partner with others for effective solutions.
• Excellent organizational skills in identifying and prioritizing work activities