What are the responsibilities and job description for the Patient Service Representative position at Webster Eye Care Associates?
Job description:
First impressions are everything. At Webster Eyecare Associates, our patient service representatives are the face of our practice and the heartbeat of our patient flow. We are looking for a professional, high-energy individual to join our team in Webster, NY.
If you are a master of multitasking who thrives in a fast-paced, clinical environment, we want to meet you.
Why Join Webster Eyecare Associates?
· Career Growth: We are a growing organization that prefers to promote from within.
· Professional Environment: Work in a modern, high-end optometry setting with cutting-edge technology.
· Comprehensive Benefits: Competitive hourly pay, health benefits, paid time off, and employee discounts on vision care.
What You’ll Do
As the primary point of contact for our patients, your day-to-day will include:
· Patient Coordination: Greeting patients warmly, managing check-in/check-out, and handling a high volume of calls with professional etiquette.
· Scheduling: Mastering our EHR system to optimize appointment slots for our doctors and opticians.
· Insurance Verification: Confirming vision and medical insurance eligibility (VSP, EyeMed, etc.) and explaining coverage to patients clearly.
· Administrative Support: Handling patient records, processing payments, and assisting the management team with daily operational tasks.
What We’re Looking For
· Experience: 1–2 years of medical or dental reception experience preferred (Optical experience is a major plus!).
· Communication: Exceptional verbal and written communication skills—you can handle a busy waiting room with a smile.
· Tech-Savvy: Comfortable navigating electronic health records (EHR) and basic office software.
· Reliability: A consistent team player who understands that our patients count on us to be there.
Apply Now
Ready to start your career in the eyecare industry? Join a team that values your contribution and supports your growth.
Webster Eyecare Assoicates
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Opportunities for advancement
- Paid time off
- Referral program
- Vision insurance
Work Location: In person
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18 - $21