Banking Center Relationship Banker I

Company Description Webster Bank (NYSE: WBS) is a values-driven commercial bank with more than $81.9 billion in assets, providing financial solutions to businesses, individuals, and families. Headquartered in Stamford, Connecticut, the bank’s footprint covers the Northeast from the New York City metropolitan area through Rhode Island and Massachusetts. Webster is an equal opportunity employer committed to fostering an inclusive, respectful workplace for all team members. All qualified applicants receive fair consideration for employment regardless of background or protected characteristics. Webster Bank and its affiliated brands are recognized financial services trademarks of Webster Financial Corporation.
Role Description The Banking Center Relationship Banker I is a full-time, on-site role based in South Dartmouth, MA. This role is responsible for serving as a primary point of contact for clients, providing guidance on everyday banking needs, opening and servicing accounts, and assisting with transaction processing. The Relationship Banker I will proactively build relationships, identify client needs, and recommend appropriate products and services, including deposits, loans, and digital banking solutions. Daily activities include conducting financial consultations, resolving client inquiries, performing accurate cash handling, and following all regulatory, compliance, and security procedures. The role collaborates with colleagues in the banking center to meet sales and service goals while delivering a consistent, high-quality client experience.
Qualifications

• Strong relationship building and interpersonal skills, with the ability to engage clients and earn trust.
• Knowledge of financial services and basic finance principles relevant to consumer and small business banking.
• Proven customer service skills, including handling inquiries, resolving issues, and maintaining client satisfaction.
• Familiarity with loans, including the ability to explain loan products, gather documentation, and support the application process.
• Effective communication skills, both verbal and written, and the ability to explain financial concepts clearly.
• Comfort with banking systems, digital tools, and basic Microsoft Office applications.
• Attention to detail and accuracy in cash handling, transaction processing, and documentation.
• Ability to work on-site in a branch environment, collaborate with team members, and adapt to changing client needs.
• Prior experience in banking, retail, or another client-facing role is preferred.
• High school diploma or equivalent required; coursework or degree in business, finance, or a related field is a plus.